1. luciano1's Avatar
    My replacement Verizon Tour generally works fine (a bit of a trackball issue, but not a lot). However, sometimes it seems to "freeze." The trackball won't scroll and pushing it does nothing, etc. The clock stops keeping time. It appears to be completely frozen. I used to do a battery pull when this happened. Now I have found that if I hit Alt+caps+H to go into the help screen, it un-freezes the Blackberry. Any thoughts on what this might be? I'm doubtful that trying to explain this to a phone technician will produce any helpful response.
    11-16-09 03:10 PM
  2. GG1's Avatar
    What 3rd party apps have you installed? If any...
    Also a complete wipe and reload OS could help if its not caused by 3rd party apps.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-16-09 03:51 PM
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