1. tourbs's Avatar
    Ok so my trackball has been bad since day one, called customer service and they are sending me out a new one today.

    A couple of quick questions... I have yet to do the rebate, can i do it with the original phones UPC code & will they accept it as a return, or should i wait and do it with the new tour's box (and will there system know the difference).

    Thanks
    08-10-09 11:15 AM
  2. Tdubby's Avatar
    I would just do it with the new one you get just to be safe. I think all that matters and the rebate doesn't even require that. Just the receipt or packaging slip.
    08-10-09 11:18 AM
  3. imiller's Avatar
    I asked a rep that same question the other day. Rep stated to use the original box info since that is the same info on the slip you have to send in.
    08-10-09 11:42 AM
  4. summerfish's Avatar
    I asked a rep that same question the other day. Rep stated to use the original box info since that is the same info on the slip you have to send in.
    Yes, use the original UPC. You can even compare them on your rebate slip.
    08-10-09 11:58 AM
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