1. jeremy_ftw's Avatar
    I got a replacement phone from insurance and then restored it - it came w. OS

    However, all the new email that i receive only let me "delete or cancel".

    I have the correct setting for the Email reconciliation:

    Delete On: Prompt
    Wireless Reconcile: On
    On Conflicts: Mailbox Wins

    Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones...

    09-04-10 04:30 PM
  2. Mistik's Avatar
    I have it on mailbox and handheld and it still gives a prompt message, try that
    09-07-10 08:44 AM
  3. Motorcycle Mama's Avatar
    What TYPE of email address is it?
    09-07-10 11:04 AM
  4. jeremy_ftw's Avatar
    @mistik: tried that too, still no prompt.

    @motormama: it's my gmail account.
    09-08-10 02:58 AM
  5. Mistik's Avatar
    I give up lol
    09-08-10 09:37 PM
  6. Motorcycle Mama's Avatar
    How did you set up the GMail account?

    Have you tried deleting the account and then adding it back?
    09-09-10 05:58 AM
  7. jeremy_ftw's Avatar
    i don't know how that worked, mama, but i think it did..

    the problem is still there w. the old emails that i didn't open, but new ones give me the correct prompt (and that's all that matters right?)

    i'll confirm later if the problem is 100% fixed. thanks!
    09-09-10 11:49 AM
  8. Larry292's Avatar
    Can Tour users update to the new OS. 6 ?
    09-10-10 04:59 PM
  9. Motorcycle Mama's Avatar
    Can Tour users update to the new OS. 6 ?
    09-10-10 05:27 PM