There's a bug in the OS. But, until they release the new version, here's all you have to do.
Changing "individual" settings to "silent" simply doesn't work if your overall setting for sounds is on the "Loud" setting. You MUST change your overall sound setting to "Normal." Setting it to "Phone Only" is another fix, but that shuts off everything except your ringer and your alarm. So, if you want ALL of your sounds to work properly, change the setting to "Normal."
After you do this, just make sure your E-mail sound settings are on silient and it will work just fine.
Last edited by BBTour.Newbie; 11-04-09 at 09:23 AM.
Reason: Added last sentence for clarification.
11-04-09 09:19 AM