DM not recognizing my Tour

Just posted in the Desktop Manager forum but thought I might get some more views in here too. The problem is relevant to both sites, so hopefully I'm not breaking any "forum rules/etiquette"

http://forums.crackberry.com/f153/dm...9/#post4208516

Hello all-


I just recently received the wireless update to upgrade my Tour OS from stock to whatever the latest (4.7.1.61 I believe) is. Before I updated, I wanted to backup/ sync to DM just in case I had a problem & I can restore and not have to re-DL all of my apps.
The problem is that the DM I have (5.0.1 on Vista) won't recognize the Tour. Windows is recognizing & it will charge via USB, but no DM recognition. I've restarted the computer, battery pulled the phone, and have looked over the forum briefly for help but with no real luck. I'm sure the answer could probably be in here, but I figured I'd let someone with more experience or experience with this issue help. I've since deleted the wireless update for the phone OS as you can see I'm not really experiencing any real problems on the phone with the stock OS.

Any help would be appreciated - Thanks!

Posted from my CrackBerry at wapforums.crackberry.com
Edit/Delete Message

Occasionally, I've had this issue as well (and I'm running DM 5.0.1 on Vista). Not sure if it's the best solution, but what worked for me each time was to reinstall DM. I know it's a pain, but it worked.

Thanks for the responses, I'll try the driver force this afternoon when I return home & post an update.

Posted from my CrackBerry at wapforums.crackberry.com

Originally Posted by ESVATour

Thanks for the responses, I'll try the driver force this afternoon when I return home & post an update.

Posted from my CrackBerry at wapforums.crackberry.com

Punting the BB driver from the computer then reinstalling worked. Thanks for the help f5fstop. Much appreciated.