1. EZNow's Avatar
    Error: The document "Backup before update Blackberry Tour (803BFBD13) (2010-10-19).bbb" could not be opened. blackberry desktop software cannot open files of this type

    Hello. I am hoping to restore something backups from my old Tour (2010). The restore files are saved in 2 formats. I am able to restore files that have file name Format A but cannot open any in Format B. Can anyone please help?

    Format A- Blackberry Tour (803BFBD13) (2010-10-20) - (Auto).bbb

    Format B (3 files trigger above error)- Backup before update Blackberry Tour 803BFBD13) (2010-10-19).bbb

    Backup before update Blackberry Tour 803BFBD13) (2010-05-27).bbb

    Backup before update Blackberry Tour 803BFBD13) (2010-03-30).bbb
    09-06-18 12:04 PM
  2. Bla1ze's Avatar
    Have you tried just matching the filename format?
    09-06-18 12:18 PM
  3. EZNow's Avatar
    Thank you for your quick reply. That was my first thought as well! No dice!
    09-06-18 01:57 PM
  4. EZNow's Avatar
    [
    Have you tried just matching the filename format?
    Any other ideas? Not sure what is meant by "Backup before update" in file name? I have backups before and after in filename formats that work. We're there any security updates for the Tour in 2010? Maybe the OS of the device has to be specific for that file type?
    09-08-18 05:28 AM

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