1. Y2C's Avatar
    Alright, I'm a Blackberry newbie and the 9630 is my first Blackberry. I recorded a video on it the other day and want to transfer the file to my PC as it is too big to e-mail. When I connect my Blackberry via USB cable the PC recognizes it just fine. However when open up the file folders through Windows it just shows a "Media Card" folder with nothing in it even though I have a couple videos and a few pictures.

    So I installed Blackberry Desktop Manager and tried to see if it's Media Manager could access the files on the Blackberry. Well it can read the Blackberry but just a folder called s200001 and when I click on that it says there are no media files in that folder. What am I doing wrong?
    09-22-09 06:50 PM
  2. RegE's Avatar
    Go to OPTIONS > MEMORY and ensure that you have Mass Storage enabled and no encryption set.
    09-22-09 09:01 PM
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