1. IceDigger's Avatar
    I just bought a sprint 9630 (finally got the right one) and am having trouble updating it to OS 5. Currently it has 4.7.1 Bundle 110 on it.

    I followed the faq that you have here and deleted the vendor.xml file and still get the same message.

    "This BlackBerry Device Software upgrade includes new features and significant enhancements to the BlackBerry solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry service, please visit www.blackberry.com/service."

    Any help would be appreciated.
    07-15-11 12:44 PM
  2. Motorcycle Mama's Avatar
    Is the device active on the Sprint BIS?
    07-15-11 04:49 PM
  3. IceDigger's Avatar
    I had a windows 7 phone and activated it on the website this morning.
    07-15-11 06:09 PM
  4. IceDigger's Avatar
    Aha! Found the date was off by a day. Fixed it and now it updates!
    07-15-11 07:32 PM