11-22-09 12:39 PM
tools
  1. andyd236's Avatar
    andyd236
    When I try to open an attachment I get tge following message:

    "More request cannot be completed. Service book information not found."

    Does anyone know what this means or how I can fix it?

    Thanks
    11-22-09 10:40 AM
  2. FF22's Avatar
    FF22
    Ambassador
    I know when I had the problem, I did not have the "blackberry attachment service" installed. I installed it using desktop Manager. Or you might try logging onto Verizon's BIS site and resending service books.
    11-22-09 11:03 AM
  3. noaim's Avatar
    noaim
    Originally Posted by andyd236
    When I try to open an attachment I get tge following message:

    "More request cannot be completed. Service book information not found."

    Does anyone know what this means or how I can fix it?

    Thanks
    go to the bis site and resend your service books...

    https://bis.na.blackberry.com/html?brand=vzw
    11-22-09 12:39 PM
« Verizon Tour .61 Wireless Upgrade-Not Working Properly-Need Advcie! | The most stable 5.0 for the Tour? »
LINK TO POST COPIED TO CLIPBOARD