[tmarkt]

I might be getting a tour and have read that later versions have an updated trackball. Can you tell from the box (or the serial number) when the BB was made?

And does anybody know what the cutoff date is for the tours that have trackballs that people don't like?

[CBfan17]

ask for a "green dot" it's a little green dot that can clearly be seen on the box by the bar code.

[tmarkt]

ask for a "green dot" it's a little green dot that can clearly be seen on the box by the bar code.

Thanks.

What does the green dot mean?

[CBfan17]

"green dot" tours are the most recent one's to come out that are "supposed" to be rid of the trackball issue but a lot of users are still reporting some trackball issues, but most carriers will replace the device if these problems occur

[MsRandall]

Sprint doesnt have green dots...you need one that is manufactured after 8/2/09

On the side of the box there is a white sticker with esn, pin etc ....under the UPC code to the right there is the manfactured date.

[krisinu]

May I ask where the date is located on the Sprint box labels?

[tarek307]

great post, I'm gonna chek my box when I get home, however I do remember the sprint guy telling me there wasn't such a sticker that says exact manufacturer date

Posted from my CrackBerry at wapforums.crackberry.com

[5111]

great post, I'm gonna chek my box when I get home, however I do remember the sprint guy telling me there wasn't such a sticker that says exact manufacturer date

Posted from my CrackBerry at wapforums.crackberry.com

I'll have to check my box to tell you exactly where it is at, but the Sprint boxes DO give the date, but it is in the following format DDMMYY. It is on the lower right hand side. My first Tour was something like 170709 (July 17, 2009) but my new one is 170909 (Sept 17, 2009).

[RedWings]

This from the box of the 2nd Tour I had. See where it says "290809". August 29, 2009 is the Manuf. date.

[tmarkt]

Thanks everybody. If I get a tour, I'll make sure it was manufactured after 8/2/09.

Mark

[RedWings]

Thanks everybody. If I get a tour, I'll make sure it was manufactured after 8/2/09.

Mark

Chances are if you are ordering it from Sprint, you will get one manufactured after that date. But still double-check to ensure. And don't hesitate to ask for a replacement if problems come up.

[tmarkt]

Chances are if you are ordering it from Sprint, you will get one manufactured after that date. But still double-check to ensure. And don't hesitate to ask for a replacement if problems come up.

If I have to, I'll have the salesperson bring out about 5 boxes and I'll pick through them until I find one with the right date.

And if the above doesn't work, I'll ask em to bring out more boxes...

[5111]

If I have to, I'll have the salesperson bring out about 5 boxes and I'll pick through them until I find one with the right date.

And if the above doesn't work, I'll ask em to bring out more boxes...

That is more or less what I did in order to get the latest date. You will probably have to explain to the salesperson though.

[midwest_kc]

I finally got Sprint to agree to both mine and my wife's Tours after a month of them telling me that this is a "normal problem with BBs with a trackball, just clean it.". I have seen what a dirty ball is like with m curve, and this is not it. Oh well, they ordered me 2 to get to the store tomorrow, hopefully these are good!

Posted from my CrackBerry at wapforums.crackberry.com

[krisinu]

Thanks for the info on where to find the manufactured date on the box from Sprint. I checked mine and it's was manufactured on August 11, 2009 so from a date standpoint I guess I'm good. I notice the trackball is perfectly sensitive/accurate but nothing that tells me "there is DEFINITELY something wrong here."Pretty happy with my tour thus far. It took a drop once while I had it in the leather holster it came with, now I have it in an Otterbox defender case and baby it. Haven't noticed a change in performance.

[fineartdigital]

Mine was made on 7-30-09 Friday, Monday was the 8-2 do you think there is really a difference??

[daneg]

I just joined this site after a friend told me about it. I am going to be ordering the tour shortly from verizon. My question is, does anyone think I'll get a "green dot" if i order it from verizon's website (renewing my contract and getting the tour), later this month. or possibly the start of november...what are the chances of getting a "green dot"?

Although if I have to wait until November, there is a rumor of a Curve 2.

[MsRandall]

Mine was made on 7-30-09 Friday, Monday was the 8-2 do you think there is really a difference??

Ihad one dated 7/27/09 and the trackball fail within 2 weeks... YMMV

[AprilArchambeau]

Mine is 09/09/09 and as of right now, is absolutely perfect and I've had it a week, best one I've had so far!

[lahnipm]

I'm going on Tour #4 and #3 was a "green dot". Trackball failed again within 3 weeks. Spinning left or right only moves 1 or 2 icons at a time. Sometimes I get lucky and it actually moves backwards. I believe the date on my "green dot" (#3) was 9/5/09. Bad luck I guess....

[dubree23]

So the sprint tours won't have a green dot on the box?
Mine was born 8-12-09

Trackball is good but sometimes the phone freezes and I've been having trouble with the browser

Posted from my CrackBerry at wapforums.crackberry.com

[birdy93]

On the box it says 081009.

Does this mean October 8, 2009 or August 10, 2009? I just got it 2 days ago thru Sprint's website.

[cire0309]

On the box it says 081009.

Does this mean October 8, 2009 or August 10, 2009? I just got it 2 days ago thru Sprint's website.

October 8th

[samuels1289]

Sweet, mine is 260909, 9/26/09!