Can someone please help?? Tour stops syncing.
I have a BBerry Tour and my company has a BES server i guess it is called. We have 7 employees with Tour's....I was the first on the system. I guess I was the first license purchased on the BES. We have been using Windows Mobile phones for the past 5 years. Anyway....Every 1-2 weeks my Tour stops syncing with the BES for no reason at all. The phone will still work, I still have my contacts, and i still get my hotmail emails somehow. But I cant send emails from my work email or receive them until my company tech guy resets the BES. Then everything is fine. I have done battery pulls, wipes, gotten a new phone, deleted my profile from the BES and then added it back on, called tech support, nothing works. It keeps on happening...about once a week. My tech guy has looked at the logs on the BES and cant find anything. And of the 7 people in my office with the same phone.....I am the only one having this problem. Anybody have any advice?????? I would greatly appreciate it. Thanks.