1. thebokonist's Avatar
    I got my Tour about a week ago, and I've notice something buggy with the battery meter...
    When I'm charging, the battery meter doesn't seem to move. The bars stay in the same place. I'll go in to options > status, and the % won't change either.
    For example, I'll plug my phone in at 35%. I'll come back in...15 minutes? And it's still at 35%. If I unplug it and restart, upon turning back on it'll say it's at 55%.
    So the phone is actually charging, it just doesn't display as such.

    Anyone else having this issue? Or does anyone know what it could be?
    08-28-09 07:45 PM
  2. danoh's Avatar
    No idea, mine charges and discharges and shows the percentage fine on the home screen and in Options -> Status.
    08-28-09 07:56 PM
  3. thebokonist's Avatar
    On the phone with Sprint right now. The reaction from the first rep was "So if it's not displaying the increase in power, but it is actually still charging, then there's no problem."
    My response: "Can I please speak with someone who specializes in BlackBerries?"
    Her response "Sure, but they're going to tell you the same thing..."
    08-28-09 08:16 PM
  4. danoh's Avatar
    get their name and id!
    08-28-09 08:17 PM
  5. thebokonist's Avatar
    Second rep repeats the same thing as first rep.
    Me: "You're not BB tech support, are you?"
    Him: "No."
    Me: "I would like to speak with BB Tech Support..."
    08-28-09 08:22 PM
  6. thebokonist's Avatar
    Now Sprint is transferring me to RIM's tech support people.
    08-28-09 08:29 PM
  7. thebokonist's Avatar
    RIM had me back up, then reset the phone to factory settings, then sync everything back up.
    If this doesn't fix the problem, they told me to take it to Sprint and get a new battery.
    We'll see how it goes.
    08-28-09 09:46 PM
  8. thebokonist's Avatar
    Update-

    The phone reset seems to have worked. If anyone has this problem, I'd recommend trying this before going through the whole process of exchanging your phone/battery.
    08-29-09 04:09 PM
  9. Jonezed7's Avatar
    Quadruple POST!!!!!

    Use the edit feature next time.
    08-29-09 04:48 PM
  10. thebokonist's Avatar
    Quadruple POST!!!!!

    Use the edit feature next time.
    What are you, the forum police?
    08-29-09 04:50 PM
  11. Jonezed7's Avatar
    What are you, the forum police?
    No, just someone intelligent enough to know how to use the forum.

    No one asked for a play by play, John.
    08-29-09 04:52 PM
  12. thebokonist's Avatar
    No, just someone intelligent enough to know how to use the forum.

    No one asked for a play by play, John.
    I figured that someone might end up having the same problem as me, and what they had me do might be helpful information.

    No one asked you to come in here and give your opinion on how many posts I made.
    If you don't like it, don't read it. It's not necessary to be rude for no reason.
    08-29-09 04:56 PM
LINK TO POST COPIED TO CLIPBOARD