I'm having an issue when i recieve a MMS file with multiple files in it or a file with any type of animation. when i first got my phone (Tour 9630), i thought this was normal and have dealt with it. A friend recently got a Tour from Verizon, mine is on Sprint, and i sent him a file, VIOLA it played with full animation!!! WTH, i have to hit menu, previous slide and repeat that till all slides r viewed!