1. j joy j's Avatar
    I have 9 emails directed to my phone but when I go to
    Messages>View Folders
    there are 23 inbox/spam folders?

    Why so many and how do you fix that if it's not supposed to be that way?

    This happened on my Storm too.
    10-28-09 09:51 PM
  2. AZBBFAN's Avatar
    go to your BIS and resend service books, probably need to verify the PIN as well and then see how the accounts are listed in your BIS settings
    10-28-09 09:54 PM
  3. AZBBFAN's Avatar
    BlackBerry Internet Service

    The above link is verizons BIS page
    10-28-09 09:55 PM
  4. RegE's Avatar
    If you have 9 accounts, you should have 18 folders. If you have more, it's because you re-sent service books at one time and the phone created too many or didn't delete the unnecessary. You can connect to the DM and go to Advanced Backup and clear the folders. Then re-send your service books and you should end up with 18 folders.
    10-28-09 10:03 PM
  5. j joy j's Avatar
    Thanks a bunch RegE! When you resend them it just adds more to it, or it did on mine somehow. I did as you said, deleted the folders via DM and resent the service books on BIS. Worked!
    10-29-09 09:24 AM