1. emaniloff's Avatar
    my tour 9630 on verizon just got pushed the newest official update, .61, so i downloaded the 16mb and scheduled the installation for 6am when i was sleeping. so today i noticed that i am missing some contacts!! there are two contacts that i already had to re-add, not sure how many more are missing. my address book says I have 604 contacts and i'm pretty sure I had over 700 before!

    of course I haven't backed up in a while....so i'm trying to figure out WHY and HOW this happened (maybe a memory issue from the os download?) and then finally how to FIX this which would mean merging my last backup of contacts with the contacts that i've added since the backup (if they haven't disappeared)

    any help thoughts or ideas would be much appreciated!

    happy thanksgiving
    11-26-09 08:25 PM
  2. ram504's Avatar
    If you keep your contacts on Outlook just sync your Tour.

    I did the update and my speaker is all messed up now. Sounds very low even with the volume all the way up!
    11-26-09 11:03 PM
  3. zoe04's Avatar
    I keep all my contacts on Outlook and my phone is missing over 200 contacts now. It syncs with Outlook, but isn't syncing everyone.
    11-30-09 07:33 PM
  4. eric02SpecV's Avatar
    HOPEFULLY you backed up all your data with DM BEFORE doing the install. If so, just go into DM and restore them. But from the sound of things...you didn't back them up
    11-30-09 08:11 PM
  5. mjbesen310's Avatar
    if you have ur phone backed up in desktop manager, just do a restore it
    Last edited by mjbesen310; 11-30-09 at 08:50 PM.
    11-30-09 08:26 PM
  6. eric02SpecV's Avatar
    if you have ur phone backed up in desktop manager, just do a RESTORE

    fixed it for ya lol
    11-30-09 08:42 PM
  7. mjbesen310's Avatar
    fixed it for ya lol
    wow...I must have had to much to drink tonight... lol thanks for the edit, I fixed it too
    11-30-09 08:50 PM