2 weeks and still cant get replacement tour from radio shack
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Just as the title implies, 2 weeks with a phone with numerous problem and no one can help, I keep getting phrases such as the phones is rare or we only get one in stock even tried the main office got a hold of a nice lady who politely told me to switch to the pre, I mean if I wanted a pre I wouldve bought one!
Issues
Trackball
Charging - the phone only charges when turned off
Loose back plate - nullified by the sillicone skin
Phone os is starting to act up - freezing, slowing down to a crawl with no apps running
Other things that have been mentioned in other threads
Despite the issues I love the phone, if only I could get one that works properly.
Moral of the story is if you are in the nyc area do not buy a tour from radioshack their stock is extremely low09-01-09 11:35 AMLike 0 -
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Yeah radio shack was good before there was a massive spread of best buy's and circuit city (not a factor anymore). Now, I wouldn't buy anything from there, overpriced and few options. Of course they always say: I can order it for you, so can I its called the internet.
Posted from my CrackBerry at wapforums.crackberry.com09-01-09 12:19 PMLike 0 -
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I won't say I wouldn't buy anything from Radio Shack...however I definitely wouldn't buy a phone from there and/or a high dollar item. The reason is that Radio Shack is very 'iffy' when it comes to customer support for their products and services sold in-store...they don't have the sheer manpower and resources to handle certain problems that may arise with certain items.
Also; a good number of Radio Shacks are independently-owned; so there is an intrinsic value built-in for the owner(s) to cut corners at all costs.
Posted from my CrackBerry at wapforums.crackberry.com09-01-09 01:25 PMLike 0 -
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Right.I won't say I wouldn't buy anything from Radio Shack...however I definitely wouldn't buy a phone from there and/or a high dollar item. The reason is that Radio Shack is very 'iffy' when it comes to customer support for their products and services sold in-store...they don't have the sheer manpower and resources to handle certain problems that may arise with certain items.
Also; a good number of Radio Shacks are independently-owned; so there is an intrinsic value built-in for the owner(s) to cut corners at all costs.
Posted from my CrackBerry at wapforums.crackberry.com
Return it.09-01-09 01:36 PMLike 0 -
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If it was at my store I would've given you a replacement phone, while I looked for another tour (if that was okay with you) There are ways employees can look up products from other stores and even do a regional check... I admire your patience, most "Shacks" don't think of the customer first.09-01-09 01:43 PMLike 0 -
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drdingleberry...err...dingo; you must not realize what the OP is saying. The phone can be returned; sure...but for what? An imaginary Tour that the store the OP bought the Tour from..says they don't have??
Posted from my CrackBerry at wapforums.crackberry.com09-01-09 01:50 PMLike 0 -
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1.) call sprint and add the Total Equipment Replacement Plan
<same day>
2.) take shi* phone to sprint store. they will replace it.
<if you want you be a dirtbag>
3.)go home and call sprint and remove TEP.
<i'd skip 3>09-01-09 02:17 PMLike 0
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2 weeks and still cant get replacement tour from radio shack
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