1. gq_stylz_s's Avatar
    Hi, anyone able to get viper smartstart app working on the Torch 9800?
    I had a 9700 with the app and I just upgraded to the Torch. I tried downloading the version for the Storm but the touch screen didnt work, I was able to scroll through lock, unlock, and start with the track pad but was not able to select by clicking it. So I tried downloading the version for the 9700, and am able to scroll and select via the track pad, but after I input my username and password it give me a DNS ERROR. Has anyone solved this issue or know if Viper will be releasing a 9800 version?

    08-16-10 12:10 PM
  2. simcell's Avatar
    YES but NO the 9700 version works but only in landscape mode I am a python dealer and the viper reps are telling me to disable compatibility mode but i cant seem to find it on my device! (Torch)
    08-24-10 06:53 PM
  3. gq_stylz_s's Avatar
    I downloaded the app for the following BB'sBlackBerry® Curve™ 8330
    BlackBerry® Curve™ 8320
    BlackBerry® Curve™ 8310
    BlackBerry® Curve™ 8300
    BlackBerry® 8830 World Edition
    BlackBerry® 8820
    BlackBerry® 8800
    BlackBerry® 8703e
    BlackBerry® 8700

    and it was working 100%. I recently restored my Torch and now cannot download the link from the Viper website or from app world. Does anyone have a like for the app?
    09-05-10 10:35 PM
  4. rwlnyc's Avatar
    I was able to download and successfully use the beta version of the SmartStart app for my Torch since early Nov. I just picked up another Torch but Viper has removed the link to the app on their site. I found the cached page with an active link but it seems to be the non touch version. Hopefully Viper is releasing the final version soon as my Smart Start is worthless without the app.

    Viper SmartStart for BlackBerry - Download the App!
    11-28-10 04:51 PM
  5. concepts99's Avatar
    Hey rwlnyc

    I downloaded the BETA

    in demo mode, it doesnt do anything

    Is it TOUCH screen? Because right now I have to use the trackpad to control it.

    Also, it doesnt do anything in demo mode

    Did you have to set any APN settings for ATT? I read you have to do that
    12-01-10 04:00 PM
  6. rwlnyc's Avatar
    Yes, the beta was a fully functioning app. It worked via touch screen and connected to my SmartStart easily. All I had to do was enter my username and password. In demo mode each button worked fine and would give a sound and pop up confirming the action.

    I have my old Torch connected via wifi and the app still works. If only I could transfer it to me new Torch.

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    12-01-10 06:54 PM
  7. 02s281's Avatar
    i downloaded the beta too, and nothing for me neither... called Viper twice and still no call back to let me know whats happening? i have a service i cant even use... what a useless product since i cant use it and im paying for it...
    12-02-10 06:41 AM
  8. concepts99's Avatar
    I downloaded the beta and it does nothing, it doesnt even respond to the touch.

    It was the link to the 9800 BETA

    Are you saying this is the regular version now being served?

    is there a way to get your version off your phone with desktop manager and get it to us?

    Can you update us or anyone update this thread when they get it to work with the 9800
    12-03-10 05:23 PM
  9. midnightmax's Avatar
    Works perfect here. I can use the track pad or the touch screen. Starts the truck in -30 here in Winterpeg. Version 1.5.3
    12-03-10 08:26 PM
  10. concepts99's Avatar
    1. When did you get the app? How long ago
    2. Where exactly did you download the app from?

    Is it the beta 9800 version?
    12-04-10 09:06 AM
  11. rwlnyc's Avatar
    I downloaded it in early November from Viper SmartStart for BlackBerry - Download the App!

    The Torch beta app was an active link then and it was called Viper.jad. I actually still have the file on my desktop but can't get it to work when I transfer it to my new Torch.
    12-04-10 11:02 AM
  12. midnightmax's Avatar
    1. When did you get the app? How long ago
    2. Where exactly did you download the app from?

    Is it the beta 9800 version?
    1. I got the app when the Torch came out on Rogers, I believe it may be the Storm Version.

    2. I Downloaded it from Smart Start.

    It is not the 9800 beta version.
    12-04-10 07:07 PM
  13. rwlnyc's Avatar
    Received the following email from Viper


    The BETA Torch app was pulled due to some development bugs. We expect to have a Torch specific app completed in the next 2-3 weeks.


    Rob Potts
    Technical Service Representative Level 2
    Viper SmartStart Specialist
    Directed Electronics, Inc.
    12-14-10 11:07 PM
  14. evansv's Avatar
    Does anyone have the app downloaded that we can get a link to it?
    12-22-10 08:31 AM