1. HockeyGuy21's Avatar
    So I was offered an update a while back for my Torch, and last night I finally updated it. I had to take it in to ATT this morning because I could no longer access emails, or any of my apps and they needed to "reset" it. Since they have reset it, my phone is acting differently. First of all, that loading figure that pops up in the middle of the screen continues to show up. I was told to take the battery out and put it back in, but when i do that all of my emails i sent/ recieved (during the time it was on) are deleted and the same goes for my text messages. However when i take the battery out and put it back in, it brings up texts and emails that i have deleted numerous times. This is happening all of the time. It also makes me sign into each app and email account that i have. Please help me out, what should i do, or how do i fix this issue?

    Thank you!
    02-02-11 03:32 PM
  2. BBIsTheBest's Avatar
    I guess doing a security wipe, and setting up the email accounts again will help.
    02-02-11 04:04 PM
  3. HockeyGuy21's Avatar
    How do I do that?
    02-02-11 04:31 PM
  4. BBIsTheBest's Avatar
    Options -> Security -> Security Wipe

    ***** U r losing all ur data by doing this ( contacts , emails, cal entries etc.)
    so i recommend backing up the data u want before doing it.
    02-02-11 04:43 PM
  5. 13echo4's Avatar
    Hmmmm. Bynchance did you backnit up before you updated it? If so restore it.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-02-11 05:24 PM