1. nupe494's Avatar
    Presently, my BB9800 is reporting an unread text message count of 16 yet there are no unread messages in any of my folders whether it be text messages, bbm, or email. Sometimes, the red asterisks will be displayed over the SMS icon and when I open it, but there are no unread messages. This started occurring after the installation of the Linked In app and before I tried deleting it to see if that solved the problem, I was hoping to see whether anyone else has experienced this problem and how they resolved it. I'm running OS bundle 695.
    01-17-11 12:34 PM
  2. SuperGenius's Avatar
    Just asking... have you checked in your "Messages" folder (I know for some people it's hidden on their BlackBerry)?
    01-17-11 01:09 PM
  3. nupe494's Avatar
    Yes, the messgae folder was the second place I checked but no dice. I have no unread messages yet the new message icon remains displayed showing 16 unread text messages. A hard reset will not clear this either.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-17-11 01:12 PM