1. mwdh20's Avatar
    just got the blackberry torch today and loved it, when it was working. A few hours ago the browser application would not start up. After trying it a few times I just turned off the phone and turned it back on to see if it would help. Now when I turn on the unit, it gets stuck on a all white screen that says connection to UConnect (my car bluetooth system) has failed. It remains stuck on that page and doesnt do anything from there. One time I tried to turn it on, an error message said I had the 102 error. So I looked up what to do on here and it says to basically reinstall the system. I dont have a problem with that but I cannot connect to Desktop manager because the phone will not turn on. Any suggestions would help.
    11-16-10 03:58 AM
  2. shansmi's Avatar
    try a battery pull. if that fails try the nuked blackberry procedure in the how to section of these forums.
    11-16-10 05:08 AM
  3. TorchFrank's Avatar
    I would take it back and get an exchange...its only two days old

    Posted from my CrackBerry at wapforums.crackberry.com
    11-16-10 05:09 AM
  4. shansmi's Avatar
    Valid option because the tools requied if a battery pull does not correct it may be a bit farther than he is willing to go.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-16-10 05:59 AM