10-18-10 04:19 PM
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  1. iloveyiyi's Avatar
    how long have you been waiting?
    Two hours and finally got through to a rep now!
    10-06-10 12:49 PM
  2. iloveyiyi's Avatar
    Phone is still not shipped out yet, but she was able to find the serial number of the phone and the new sim card in the system - which means the phone is ready to be shipped out - but not shipped out yet.
    10-06-10 12:54 PM
  3. lauren122688's Avatar
    winnipeg here as well
    did a customer relations hardware upgrade this past monday

    says on rogers website, that i have a hardware upgrade in progress, but nothing more

    been checking ups.ca/track by reference # with my phone number (w/ area code), thats what rogers uses as reference

    but still nothing yet, will wait patiently , errr well trying my best to
    I didn't know you could do that!!!!
    10-06-10 12:55 PM
  4. lauren122688's Avatar
    Phone is still not shipped out yet, but she was able to find the serial number of the phone and the new sim card in the system - which means the phone is ready to be shipped out - but not shipped out yet.
    can't believe you were on hold for 2 hours!!!!!!!!!!
    10-06-10 12:56 PM
  5. falcobramblewood's Avatar
    Phone is still not shipped out yet, but she was able to find the serial number of the phone and the new sim card in the system - which means the phone is ready to be shipped out - but not shipped out yet.
    hey, that sounds like progress!!!! Hopefully my torch is sitting right beside yours!
    10-06-10 12:59 PM
  6. jsn204's Avatar
    I didn't know you could do that!!!!
    have you tried it?

    UPS: Tracking Information

    i know when i ordered my 9700, i checked there with my 10 digit phone number 204#######

    and i got shipping info, before even rogers had sent me the shipping e-mail
    10-06-10 01:02 PM
  7. lauren122688's Avatar
    have you tried it?

    ups: Tracking information

    i know when i ordered my 9700, i checked there with my 10 digit phone number 204#######

    and i got shipping info, before even rogers had sent me the shipping e-mail
    i am on it!!!!!!
    10-06-10 01:06 PM
  8. jsn204's Avatar
    nice, that is good news.
    you ordered last week, you definitely should be

    i hope to join that club soon
    10-06-10 01:08 PM
  9. jsn204's Avatar
    although, it doesn't necessarily change anything.
    its nice to be reassured and kind of in the loop of whats going on with your order
    wish rogers could do this a bit better
    10-06-10 01:09 PM
  10. lauren122688's Avatar
    Nothing showed up when I did it... told me they couldn't locate my reference number
    10-06-10 01:17 PM
  11. jsn204's Avatar
    oh frick, read wrong, thought u were in their system

    well back to being in the dark :|
    10-06-10 01:19 PM
  12. jsn204's Avatar
    whoops double post
    Last edited by jsn204; 10-06-10 at 01:20 PM. Reason: double post
    10-06-10 01:19 PM
  13. Sheek88's Avatar
    delivered woot
    10-06-10 02:13 PM
  14. craiger_c's Avatar
    Hurray! Was finally able to get my tracking number via reference number. Rogers was right. I will eventually get my phone! ;-)
    10-06-10 02:23 PM
  15. jsn204's Avatar
    Hurray! Was finally able to get my tracking number via reference number. Rogers was right. I will eventually get my phone! ;-)
    just wondering, when and how did you make your order?
    10-06-10 02:24 PM
  16. craiger_c's Avatar
    Through Customer Relations on Thurs Sept 30th at about 8:45 am.
    10-06-10 02:25 PM
  17. iloveyiyi's Avatar
    delivered woot
    Congrat!!!!!
    10-06-10 02:26 PM
  18. lauren122688's Avatar
    lucky lucky. as for me... still waiting!! HAHA!
    10-06-10 02:46 PM
  19. cestlavie77's Avatar
    lucky lucky. as for me... still waiting!! HAHA!
    Wow! I've been watching your posts Lauren... well... since pretty much the beginning of this thread. You have to be the #1 Most Excited Person about the Torch... and I'm shocked at all you're going through just to get the blasted thing. Do you have any hair left? I think I would have yanked all mine out by now!

    I guess the upside to this whole ordeal is that you will appreciate your Torch more than anyone else once you finally have it in your hands. Keep smilin... your day with your Torch is coming!
    10-06-10 03:02 PM
  20. lauren122688's Avatar
    Wow! I've been watching your posts Lauren... well... since pretty much the beginning of this thread. You have to be the #1 Most Excited Person about the Torch... and I'm shocked at all you're going through just to get the blasted thing. Do you have any hair left? I think I would have yanked all mine out by now!

    I guess the upside to this whole ordeal is that you will appreciate your Torch more than anyone else once you finally have it in your hands. Keep smilin... your day with your Torch is coming!
    haha I feel like I have fans! =P good news, I got the tracking number!!!!
    10-06-10 03:15 PM
  21. dynamyk's Avatar
    I haven't gotten anything yet

    Ordered Thursday morning.

    Sigh
    10-06-10 03:19 PM
  22. yamiLuceid's Avatar
    Congrats lauren! Should be in your hands tomorrow! Just be home. I almost missed mine today. The guy came and didn't knock or ring the bell. Just left a note. I heard the door. I ran! I yelled! I was, wtheck man!!!? But I got it!

    I'm posting this on my brand-spankin-new Torch 9800!

    Posted from my CrackBerry at wapforums.crackberry.com
    10-06-10 03:30 PM
  23. lauren122688's Avatar
    Congrats lauren! Should be in your hands tomorrow! Just be home. I almost missed mine today. The guy came and didn't knock or ring the bell. Just left a note. I heard the door. I ran! I yelled! I was, wtheck man!!!? But I got it!

    I'm posting this on my brand-spankin-new Torch 9800!

    Posted from my CrackBerry at wapforums.crackberry.com
    woohoo!!!

    I'm getting it sent to work, so someone will be here! =)
    10-06-10 03:37 PM
  24. ice7master's Avatar
    Ordered mine september 29th 2:30 pm and still nothing !!!!
    10-06-10 03:41 PM
  25. lauren122688's Avatar
    day is done, tomorrow is a new working day with hopefully a new phone!
    10-06-10 04:27 PM
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