Rogers reps have no idea when they are coming in. If they tell you a date, 9 times out of 10 they are just speculating. I worked for Rogers at a corporate store and we literally find out the launch date a day or 2 before the actual launch.
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Rogers reps have no idea when they are coming in. If they tell you a date, 9 times out of 10 they are just speculating. I worked for Rogers at a corporate store and we literally find out the launch date a day or 2 before the actual launch.
Rogers keeps the store employees in the dark, its an absolute mess. It was the most frustrating thing in the world to work for them. I had to get all of my info from sites such as crackberry because Rogers does not know how to communicate with their employees.
My feelings exactly......
I have been a witness to that in the last couple of days - so sad.....
Would the voice fee be $400 or max $200?
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There's so many people commenting on this thread it's so hard to keep up with it now :(
so finally for the first time with dealing with Rogers CS on the phone a man named Will told me that the Rogers store near my house will have the phone in stock the day of the launch. He was also nice enough to tell me how much with tax I would need to spend for the phone nicluding activation fee.
Thanks Will you just kept me with Rogers for 3 more years.
Needles to say im going to that store at 5 in the morning waiting 2 hours for it to open then buying the damn phone muwahahaha.
Hope you guys are finding the same thing for a store nearby you.
Once i wake up on the 24th I'll be calling customer service and making sure they let me get an early upgrade lol
Just read on another website the Bell Torch will be 599$ without contract...can't imagine Rogers offering a better price
Source:
http://www.boygeniusreport.com/2010/09/03/bell-mobility-blackberry-torch/#more-60100
Actually, if you look closely, everyone has the same price/contract. So i guess that, like with everything else, its really going to be exactly the same deal whoever you're with...
So much for competition dragging prices down.
if everyone is getting annoyed by rogers just do what i did, go to best buy and pre-order the torch they obviously know when its coming out!!!
Did the people at best buy know what you were talking about when you asked to pre order the torch?
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i went to the best buy today. and the rep said i can not buy the torch without contract.....damn:mad:
Ya he knew exactly what i was talking about, at first tho he asked his manager and his manager said "yeah we are no prob, just get his name number and so on!!" but he did ask me if i was upgrading i told him "yes" (im due for un upgrade anyway) guess they have to make sure. I dont think you can buy the phone right out tho not sure.
my BB was unsure if if you could buy it out or not. They still let me pre-order anyways.
I could not find this data on the website,
Rogers Calls it a ECF, and I see very little detail given, Bell gives crazy amounts of data that you are bombarded with and you get confuses.
really???!!:eek: I asked that rep twice. she still doesn't let me pre-order the touch. she said I can not buy it without contract......
i will check out another best buy tomorrow then.
I'd go to another store, I preordered mine, the guy told me I could buy it full price, but he misunderstood my question. I was asking for a sealed device, he said they have to put the SIM in to confirm it works, oh well, not the end of the world. I'm number 2 on the list, so I'm happy.
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ohh very jealous!!! I have to get mine from customer service so who knows when i'll get mine
16 days, just so you guys know!
How many minutes is that?
well....
Lets say the store opens at 9am.. and they are selling the store right when they open... then it would be..
oh I lied apparently
15 Days
381 Hours
22875 minutes
1372522 seconds
Oh God....oh God!
I can't wait!
Can't wait for the 24th either - but I don't know whether to get excited or go into patient mode, as I won't know till my store calls retentions and try for an early upgrade on my behalf. I'm only 2 months off the mark though....
Just wondering if any of us 9700 hup users have a change at getting a 9800 hup early price... I will have to call retention on the 24 in the morning...crossing my fingers
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