1. phathead50's Avatar
    I made the mistake of allowing the OS updated sent by AT&T to install the other night. Now my Torch is glitchy as ****. Locks up, unable to use icons and every once in a while the tray will completely vanish.

    Heading out of town for a few days tomorrow and I really don't wanna have to dig my 8900 back out to have a reliable phone. Is there anyway I can easily revert back to the stock OS?

    Thanks in advance.
    10-13-10 05:50 PM
  2. gbsn's Avatar
    Download the old OS > uninstall the new OS (if installed in computer) > Use BBDM or loader.exe to install the old OS.

    loader.exe is usually located in C:\Program Files\Common Files\Research In Motion\AppLoader

    AT&T OS Page: https://www.blackberry.com/Downloads...E4F82F9F00E7D4
    Choose your device, then OS and download.

    The old OS is:

    BlackBerry Handheld Software v6.0.0.278 (English)

    Package Version:

    • Applications:
    • Software Platform:
    • File name: 9800E_PBr6.0.0_rel278_PL6.4.0.64_A6.0.0.141_AT_amp _T.exe
    • File size: 122.27MB
    Last edited by gbsn; 10-13-10 at 06:02 PM.
    10-13-10 06:00 PM
  3. homer1475's Avatar
    have u pulled the battery to reset the device... the new OS is loads better then the original.
    10-13-10 06:10 PM
  4. jeffreii's Avatar
    Like homer1475 said, the new OS is far better, more stable, faster, etc.

    You should definitely try a battery pull or two and see if it solves your problems.

    If not I'd suggest wiping and reinstalling...don't downgrade.
    10-13-10 06:24 PM
  5. phathead50's Avatar
    I've done many many battery pulls over the last few days.

    Right now my tray is completely blank and the on-screen keyboard keeps automatically popping up on all screens when I slide it shut.

    Maybe it's a bad install of the new version and I can try that when I get back. Right now I just want to have access to my icons and, when I click them, have them actually work for a change.
    10-13-10 08:46 PM
  6. jeffreii's Avatar
    If you're going to go through the install process why would you install an old version instead of the new one that everyone says is better.

    The install of the old one could go bad and you could end up with the exact same problem. It's not the OS - it's a bad install.
    10-13-10 09:39 PM