1. theitfactor's Avatar
    I just got my upgraded Torch from ATT in the mail only to find it doesn't charge. I plug it in and the lightning bolt shows that it's charging, then a few seconds after a red X appears on the battery. I tried connecting it to DM to update the software and all goes well until it says "reconnecting to JVM" when an error box appears. I go into AppLoader and it connects but then says " The blackberry desktop software does not have blackberry device software for the device that you have connected to your computer". Is there anything else I can do?
    Last edited by theitfactor; 12-10-10 at 04:25 PM.
    12-10-10 03:56 PM
  2. tx_traveler's Avatar
    Try plugging in for 6 or more hours. My 9000 Bold does something similar if unused for a long time.
    12-11-10 07:40 AM
  3. acwyau's Avatar
    Sounds like a bad usb port, get another replacement.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-11-10 09:38 AM