- So I have had my torch for over a month now, yesterday, the keypad decided to stop working. Nothing. Only the touchscreen is responsive, no buttons at all work.
I have tried the usual: battery pull, reloading OS, removing media card, and NO IT HAS NOT GOTTEN WET!!!!
I called RIM and they said as I unlocked it, the warranty is voided. Wtf, i did'nt even open it? ANyway I am livid about now, I am back to using my 9700 and have put the torch in a drawer as I can't bare to look at it atm.
What can I do? I do have it insured, but i really can't be bothered with the hassle. Anyone know of a quick fix?
Thanks in advance10-03-10 03:24 AMLike 0 - I can't do that as I'm in the UK, and my carrier does not even have the device yet, let alone replace something that wasn't theirs.
Posted from my CrackBerry at wapforums.crackberry.com10-03-10 07:58 AMLike 0 - So I have had my torch for over a month now, yesterday, the keypad decided to stop working. Nothing. Only the touchscreen is responsive, no buttons at all work.
I have tried the usual: battery pull, reloading OS, removing media card, and NO IT HAS NOT GOTTEN WET!!!!
I called RIM and they said as I unlocked it, the warranty is voided. Wtf, i did'nt even open it? ANyway I am livid about now, I am back to using my 9700 and have put the torch in a drawer as I can't bare to look at it atm.
What can I do? I do have it insured, but i really can't be bothered with the hassle. Anyone know of a quick fix?
Thanks in advance10-03-10 08:56 AMLike 0 -
- 10-03-10 12:25 PMLike 0
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Posted from my CrackBerry at wapforums.crackberry.com10-03-10 12:30 PMLike 0 -
I'm not completely sure if it's new or refurbished because there are very slight signs of wear (a few scratches on the button pad), but it doesn't really matter because it looks new and works just fine. If you get one that's refurbished I hope you get a good one.10-04-10 04:16 AMLike 0 - If a product has faults/flaws when you purchase it from a shop, under the sales of goods act they have to offer a refund/exchange if it's not fit for purpose and is faulty etc. - I've had cosmetic and technical faults with 3 different handsets. As you've bought it across, you won't have this availability. Even with my Curve I developed faults over the course of a year+ and Orange simply replaced for free.10-04-10 10:28 AMLike 0
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Keypad no longer working
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