1. davcon's Avatar
    Dear Blackberry Gurus,
    re: torch 9800

    I have read some of the forums discussing dissapearing inbox messages, but they dont quite reveal my situation.
    An email comes in, and I can open the file or not.
    Whatever I choose to do, the file is gone within an hour, and I cant find it. My display seems to only show my outgoing files.
    Yet when I open a file, all the files are in the same screen.

    any help appreciated

    04-08-11 12:40 PM
  2. Banco's Avatar
    Obvious question, but is your computer open at the same time? And if so, have you set the email account to save copies on the server?
    04-08-11 12:54 PM
  3. davcon's Avatar
    my computer is not open at the same time, I did, however, change my outlook (and presently having a host of problems with that) so let me check that out when I get home- thank you for the obvious (and overlooked) answer
    04-08-11 01:05 PM
  4. davcon's Avatar
    Thanks Banco for sending me inside the box. Too often I'm looking outside the box to find a solution when really I didnt see the forest for the trees.
    (does that make sense ?) :-|
    04-10-11 08:11 PM