1. timsmish's Avatar
    My Wife sent us both a picture from her laptop last night We both have BB Torch fresh out of the box and had both just set up email, Mine came through as a .jpg (no problem) hers came through as winmail.dat and she cant download to phone.... How can I fix this????
    10-07-10 01:48 PM
  2. timsmish's Avatar
    Anyone Know how to fix this???
    10-08-10 09:59 AM
  3. SlcCorrado's Avatar
    That is very strange. Same email server for both phones?

    Posted from my CrackBerry at wapforums.crackberry.com
    10-08-10 10:01 AM
  4. jeffreii's Avatar
    If you check her email through a PC do you get the picture there properly?
    10-08-10 10:12 AM
  5. timsmish's Avatar
    That is very strange. Same email server for both phones?

    Posted from my CrackBerry at wapforums.crackberry.com
    Yep same everything for both...
    10-08-10 11:19 AM
  6. timsmish's Avatar
    If you check her email through a PC do you get the picture there properly?
    yes on her PC its a .JPG
    10-08-10 11:20 AM
  7. jeffreii's Avatar
    I don't know maybe it's a fluke - did this just happen once or do pictures always arrive like that on her phone?
    10-08-10 11:39 AM
  8. VeryBold's Avatar
    I've had this happen on previous devices... In my case, the email sent from laptop was sent via MS Outlook using rich text format. If I sent it using plain text format, I wouldn't get the ever-annoying winmail.dat.
    Anyway, I would review the settings in email options on both devices. Maybe she has html email enabled and you don't?
    10-08-10 11:47 AM
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