1. ForeverXL's Avatar
    Hi all,

    Three days ago I bought the Torch and was extremely happy with it. Until I just got a green line crossing my entire screen from the top to the bottom just off the right side of the screen. It seems to change into a red colour when the background is white and it is green when the background is dark.

    I have done nothing unusual and the line appeared when I recharged the battery. The line is about 1 pixel wide and it seems as if it is hardcoded - flipping the screen doesn't make the line move as it stays fixed in the same spot.

    If anyone knows what to do, please help me!
    10-30-10 07:45 PM
  2. SlcCorrado's Avatar
    Return the device, it sounds like it is defective.
    10-30-10 08:08 PM
  3. Fubaz's Avatar
    I agree, return the device.

    make sure to do a backup or bring a laptop in to do a device switch.

    i'd definately get that taken care of asap.
    10-30-10 09:07 PM
  4. ForeverXL's Avatar
    Thanks guys!
    There is one problem now, I connected the Torch to my laptop and 5 seconds after that the green line disappeared??? Now it's disconnected and it's normal again.

    Can I still go to the store and explain what I just experienced and demand to change it for a new one?
    10-31-10 07:13 AM
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