1. mick_long's Avatar
    I'm having a problem with my backlight NOT dimming. Several times a day, i use my BB and the backlight stays on. The only remedy seems to be pulling out the battery.

    I have a new Torch, but had the same problem with my Bold after I upgraded to OS 6.

    Has anyone else had this problem? Is it a problem with the OS, or the hardware?
    10-18-10 07:13 AM
  2. Lauriecad's Avatar
    I have found this problem, and one where the screen lock doesn't dim screen for more than a few seconds, when there is an app like Google Maps or satnav running in the background
    10-18-10 07:18 AM
  3. jcp007's Avatar
    Under Options, check your display settings.
    10-18-10 10:13 AM
  4. mick_long's Avatar
    I've been using a BlackBerry for over 10 years, so I'm no newbie...

    Backlight Timeout set to 30 seconds.

    Thanks though.

    10-19-10 05:36 AM
  5. SVTCobraLTD's Avatar
    My torch just started doing this today. Not sure why the backlight just stays on. The setting is for 20 seconds and it worked fine for the past few weeks I had the phone. Only thing I installed last night was "The Light (Flashlight)".
    11-28-10 10:12 AM
  6. jeffreii's Avatar
    I've had this problem once in awhile but only during or after using the Kindle app.

    I assume it's because Kindle keeps the backlight on a lot longer than the default setting and it's not really made properly for the 9800 (no update yet...probably thinks I'm using a Storm).

    Maybe you guys are using an app that is similar?
    11-28-10 10:23 AM
  7. Nashstruck's Avatar
    It's Christmas time!!

    Let it glow, leg it glow, let it glow!!!
    11-28-10 10:44 AM
  8. SVTCobraLTD's Avatar
    I uninstalled stoptilt and the flashlight app and it does dim now. I will have to install one at a time and see if that helps it.
    11-28-10 12:36 PM