1. gypsiebella's Avatar
    I get this message when I try to go into my txt messages. Don't know how it got there but it was after my child played with my phone. Can anyone help me?
    12-07-12 08:44 AM
  2. MobileMadness002's Avatar
    I would start by clearing the Messages database on the handheld.

    Check this link for explanation as to how.
    KB10167-How to clear the user content databases from the BlackBerry smartphone

    Make sure to do a full backup beforehand just in case. Also only clear the Messages and SMS database.

    If that fails, then a secure wipe may be needed.
    12-07-12 07:19 PM

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