1. tjnolt's Avatar
    I have a BB torch 9810 running os 7.1 and when I try playing 720p movies it just says "the video portion of the media being played uses an unsupported format" but it still has sound and I already tried about a six and only one of them worked and they all are 720p mp4 videos
    05-18-18 10:44 PM
  2. Rootbrian's Avatar
    I have a BB torch 9810 running os 7.1 and when I try playing 720p movies it just says "the video portion of the media being played uses an unsupported format" but it still has sound and I already tried about a six and only one of them worked and they all are 720p mp4 videos
    It has to be h.264/x264 or mpeg4 container/codec or it will not play. Simple as that.
    05-21-18 12:08 AM
  3. tjnolt's Avatar
    Thanx!
    05-21-18 06:52 PM

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