1. kareem-171's Avatar
    hey guys, its the same problem all over again,,,,,,

    my torch 9810 started to overheat again, this time i have more details about the problem.

    whenever i put pics or music in the mass storage or an sd card, my phone starts to overheat.

    when i go to options>device>application managment>cpu:: i find that the media is using the phone up to 99% so i went inside the media,

    if you scroll down, you will find something called modules> theres 1 that is using 99%>> net_rim_bb_fileindexservice.

    and when i put music or pics, and try to delet a song or a pic, i have to reboot so the deletion completes,

    i need help< i tried everything, wiping the device, removing the os and installing a new one, nothing is working, now i have no music or pics in my phone and its working fine
    01-15-13 10:36 AM
  2. jesse_h's Avatar
    Have you tried a different SD card?
    01-19-13 08:30 AM
  3. kareem-171's Avatar
    yes, i baught a new one 4gb, no difference
    01-20-13 09:50 AM
  4. tinachau's Avatar
    Will it be a battery issue? Have you tried a new battery?
    01-22-13 04:15 AM

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