1. varunaX's Avatar
    Is anyone else experiencing this? After 5 mins my hotspot keeps getting unchecked, even when I set the timer to 'Never' disconnect AND I have data being transferred. Bars are always full and I'm not even moving...

    Any ideas?
    10-16-12 02:50 PM
  2. scuebydue's Avatar
    Have you checked with your carrier to see it's limitations? Also, are you between two cell towers? Sometimes even with good signal strength, my phone will bounce back and forth. That could cause it to shut off.
    10-16-12 03:39 PM
  3. varunaX's Avatar
    Carrier allows it and it disconnects at 5 mins regardless of where I am. Its as if the option do 'disconnect affter 5 mins' never really gets disabled behind the scenes.

    That's why I'm wondering if this happens to anyone else...
    10-16-12 09:13 PM
  4. scuebydue's Avatar
    Who's your carrier? I've only had it a few times, but it's only on tower changes. Other than that, I stay connected.
    10-16-12 09:26 PM
  5. varunaX's Avatar
    I'm on bell. Your saying hotspots will disconnect when the tower changes?
    10-16-12 10:53 PM
  6. varunaX's Avatar
    Just bumping this to see if anyone else can reproduce this issue. Please let me know!

    1. Turn on mobile hotspot
    2. Change the 'disconnect after X' setting to 'never'
    3. Remain idle

    For me it'll always disconnect after 5 mins.
    12-22-12 12:05 PM
  7. Mecca EL's Avatar
    Just bumping this to see if anyone else can reproduce this issue. Please let me know!

    1. Turn on mobile hotspot
    2. Change the 'disconnect after X' setting to 'never'
    3. Remain idle

    For me it'll always disconnect after 5 mins.
    Does this happen while a device is connected?
    12-23-12 09:13 AM
  8. troshs's Avatar
    YES! Mine at work has been doing this. Thought it was just me. I'm currently incurring overage charges too, even when my Wifi AND mobile network data is set to OFF. But I rarely use my data at work anyways so I'm sure its not the whole problem.

    Sent from my BlackBerry 9810 using Tapatalk
    12-24-12 12:07 AM
  9. Adrian UK's Avatar
    I have the same issue on 3 in the UK though I am on an unlimited data plan.

    I have set phone to never disconnect but no change plus I am using it at home plugged in which is meant to override the setting so it never disconnects but it does very frustrating. Data volume does not effect it 3 devices browsing or just one. tried streaming tv to keep it busy in all cases it simply shuts down touch the phone it reconnects and on we go. Have seen other posts suggesting a bug RIM need to fix. I upgraded from a 9800 to get this functionality so am not happy. Have emailed RIM this morning with the issue will update if I get a response.
    Last edited by Adrian UK; 01-02-13 at 09:20 AM. Reason: updated status
    01-02-13 04:19 AM
  10. Parthery's Avatar
    I have the same issue on AT&T.

    If anyone hears of a fix, please let us know.
    01-16-13 02:53 PM
  11. varunaX's Avatar
    Uninstall FIXMO Tools!! I think that was the culprit
    02-04-13 01:25 PM
  12. Dylan Adams's Avatar
    Im also with 3 uk i have the exact same problem
    03-02-13 02:19 PM
  13. Qais Qandil's Avatar
    it happens with me always, regardless the carrier.
    tried every possible solution, I think it is a problem with the Z10 in general..
    even the normal signal drops always. I think I have to send it to the dealer to fix this problem.
    03-16-13 03:13 PM
  14. Jason Stavenes's Avatar
    Yes ATT is trying to cull all people using hotspot or tehtering whether or not people have paid for tethering..
    06-24-13 12:15 AM

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