1. bsannich's Avatar
    i did a search, but can't get to the bottom of this. i just did a restore on my phone from 2 weeks ago. when i go to my email inbox, the newest message is from 2 weeks ago - it won't "re" receive all of the emails since then (which are still on the server - i use gmail).

    i tried "reconcile now" and resent service books to help force it, but no dice.

    any suggestions? this is driving me nuts. thanks a lot,

    01-19-12 08:07 PM
  2. ridesno159's Avatar
    You can't.

    It's how BlackBerry email works, it won't download emails from the past.
    01-19-12 08:27 PM
  3. cntrydncr223's Avatar
    Did you use outlook or bb protect? Or perhaps you can get them from your email server...
    01-19-12 11:27 PM
  4. bsannich's Avatar
    Did you use outlook or bb protect? Or perhaps you can get them from your email server...
    i use gmail, so everything is still on the server. i do use outlook to access it as well though (but i don't think that has anything to do with it??).

    i use BB protect, but not to do full backups (my contacts and calendar sync wirelessly with gmail, and my notes and tasks sync when i connect with desktop manager once a week).

    it's not a huge deal. i only keep emails on my BB for two weeks anyways, so the problem will take care of itself soon enough! but with that said...if anyone has any other ideas, feel free to send them my way.


    01-20-12 11:39 AM
  5. cntrydncr223's Avatar
    I must have misunderstood, sorry. I thought you were trying to restore your email, not re-receive them. As stated by ridesno159, you won't be albe to receive them as new again. You can, however, forward them all to yourself, and they'll be back on your device.

    I use DM to restore my email, contacts, etc., from Outlook. When I do a restore, it restores everything to the point at which I restored. Did it not do that for you?

    If your last/chosen backup was 2 weeks ago, and you restore today, you'll only get the suff up until the point of backup (which was 2 weeks ago).

    Or am I missing the point?
    01-20-12 01:07 PM
  6. Radwa Mohammad's Avatar
    I'd like to know how you restored your phone, I really need to as I upgraded BBM 7 which is not working at all and I'm not able to downgrade BBM 6 so I think restoring would be a nice idea.
    01-28-13 02:22 PM