1. Andy Reyes's Avatar
    If I try to back up my phone with the "files saved on my built-in media storage" box checked, the regular back up ends OK and then the built-in media storage back up starts and within a second or so I get an error box that says "there was an error backing up". Is there any way to find out what the error was or what file caused the error?

    I have a 9810 with software version 7.1 Bundle 1997 ATT. BDS is version July 11.2012 (Bundle 33).

    Andy Reyes
    11-21-12 08:51 PM
  2. blueyestm's Avatar
    Not sure about the error but it might be easier to just save the files on that drive by using the usb option.
    11-21-12 10:21 PM

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