Sounds obvious but have they tried a battery pull? I bought a theme yesterday and it didn't appear, after a reboot, it showed up.
+1 on the Battery Pull. It's the Number one thing to do after loading any theme or app. You can also check in the Options>Display>Screen Display and scroll down to see if the theme is listed.
I just had this issue when I purchased a theme from appworld. I have 8 themes installed and a battery pull did not work for me. I had to alt rst rst in appworld for it to show up.
+1 on the Battery Pull. It's the Number one thing to do after loading any theme or app. You can also check in the Options>Display>Screen Display and scroll down to see if the theme is listed.
I tried to pull out the battery many times
Any other idea? (I don't want to reset my BB.. )
Sometimes when I install a new theme its a blank screen. Well not blank, the background is there but no icons. I just click the menu button a few times til the icons show up. Could that be it?
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