- I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done.
weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works.
I am going to call att, anyone else have this issue?08-23-10 10:18 AMLike 0 - Reed McLayRetired ModeratorThe fact that you can connect to BIS over Wifi means RIM has your account correctly provisioned.
The next step is to check your settings. Options / Mobile Network / Connection Preferences: Wifi Preferred. If you are currently set to Wifi Only, that would explain failure to connect through your carrier.
That leaves AT&T provisioning. Customer service should be able to correct that, and perhaps bonus you for your troubles.08-23-10 10:24 AMLike 0 - I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done.
weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works.
I am going to call att, anyone else have this issue?
Yes and for me it appears to have been caused by the Wi-Fi Music Sync such that once you disconnect from your home network it will not re-connect the 3G/RIM network.
I had to wipe and reinstall my phone and NOT re-connect to Wi-Fi Music Sync.
There is also another thread on this issue08-23-10 11:11 AMLike 0 - Yes and for me it appears to have been caused by the Wi-Fi Music Sync such that once you disconnect from your home network it will not re-connect the 3G/RIM network.
I had to wipe and reinstall my phone and NOT re-connect to Wi-Fi Music Sync.
There is also another thread on this issue08-23-10 12:04 PMLike 0 -
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Unable to connect to RIM network
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