[pfd27]

Hi

I searched already but couldn't find what I was looking for. I broke my torch and got one from a friend, but he had it password protected. I want to have it set up to not use a password at all. I go to options-password but it wont let me disable it. Box is greyed out

[Mr.Monty]

You will need to disable encryption on the media card first, and then you can go back in and disable the password.

On your OS, it should be:
Options --> Advanced Options --> Media Card --> Encryption Mode = 'None'

Options --> Security Options --> General Settings --> Enable/Disable should appear.

[pfd27]

I tried that already and the disable password box is still breyed out and has the padlock icon beside it

[saudadeii]

You have an IT Policy applied. You can find the removal instructions easily by searching.

[SwitchBeach]

From where did your friend obtain the device? Was it a work provided device? Was it active on a BES?

It sounds like it has an IT Policy on it.

Go into the How To forum and find the thread titled "How To Remove IT Policy" and follow those steps.