Just used eight Torches at the AT&T store - Wiggle, defects, etc
- Exchanged mine because the screen was "clacking" when I would type on it when it was closed (only clacked on the bottom half or right side if turned sideways)
4 on display - 2 of them acted just like mine the other 2 were solid, no clacking
She pulled 4 more from the back, the first was one solid but it had a pink sticker over the edge where it was taped that said "Quality Inspected" and the date of 8-6-10. That made be scared. The assistant manager said they pull random phones from their order and check to see if they are built correctly and include all accessories. Hmmm I said, they opened the other three and they all clacked.
Well, I chose the one with pink sticker, the slider is rock solid, BUT
The "G" button is printed higher than the other button, it is not as bright at night and it is whiter during the day.
Also, the track pad was set to 70 percent, when I checked the track pad on my original it was 80 percent. Doesn't add up.
Here are my track pad and screen settings, can someone tell me if this is what theirs looked like straight out of the box? Thanks
Touchscreen
Tap Interval 400
Hover Period 300
Swipe Sensitivity (high) 6
Trackpad
Horizontal Sensitivity 70
Vertical Sensitivity 7008-15-10 07:55 PMLike 0 -
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I left and went to Verizon to play with Droid X and then to Apple to play with iPhone 4. I phone smokes in every way except no keyboard. Droid is interesting (fast and awesome screen).
My BB 9000 is fine, but it's almost 2 years old and I'm am over the crappy browser. Something new soon but not sure what.08-15-10 08:44 PMLike 0 - Gosh, I really want to get one this week, but its post like these that has ME scared. I didn't have a good first impression of it when I looked at one at the store, but I chalked it up to me not having a lot of experience with touch screen phones, and it was a display unit, which I blame for youtube play bar that got stuck on the screen. The phone would work, but I couldn't get the youtube play bar to go away. I'm just worried that the build quality won't hold up. It's just part of the risk of being an early adopter to something. Hopefully, if I do pick one up, I get a solidly built one. *fingers crossed*08-15-10 08:54 PMLike 0
- Some people really need something better to do with their time. Obviously you are looking for something to not like and I guarantee you won't find a single phone that doesn't have SOMETHING you can nit pick. A letter being printed higher on a key?! Are you serious? It is really no wonder these cell phone store reps act like they hate humanity if they have to deal with people like this all day.
Last edited by Nageki; 08-15-10 at 09:09 PM. Reason: Typo.
08-15-10 09:08 PMLike 0 -
- Some people really need something better to do with their time. Obviously you are looking for something to not like and I guarantee you won't find a single phone that doesn't have SOMETHING you can nit pick. A letter being printed higher on a key?! Are you serious? It is really no wonder these cell phone store reps act like they hate humanity if they have to deal with people like this all day.
I was just posting to let people know what is up with a batch of phones, and to be honest I am starting to think the clacking sliders are normal and the quiet ones are the defects that all slightly bent or off some. Who knows, maybe ones that are stiff now will be loose in a month.
The G key is quite weird, to me atleast. It is about half as bright as the rest and when you look at all the keys in the row it is a lot higher than all the rest.08-15-10 09:38 PMLike 0 - here is my only gripe, I bought the torch, LOVE IT! However whenever I would talk I would hear like robot sounds sizzling in the speaker, only when using handset, no speaker or bt. Exchanged it, set it all up and when I got my first call, same thing. I am going nuts here!!!! Anyone else having this issue?08-15-10 09:39 PMLike 0
- Any slider phone is going to have SOME play in the mechanism, that is just the nature of the beast. The Torch is one of the best I have felt (Moto Droid is the most solid but it is also not spring loaded). Go play with a Palm Pre and you will understand what a loose slider really is.
You wrote: "The "G" button is printed higher than the other button, it is not as bright at night and it is whiter during the day.
Also, the track pad was set to 70 percent, when I checked the track pad on my original it was 80 percent. Doesn't add up."
That is just silly and completely irrelevant to the operation of the phone.08-15-10 09:58 PMLike 0 - Any slider phone is going to have SOME play in the mechanism, that is just the nature of the beast. The Torch is one of the best I have felt (Moto Droid is the most solid but it is also not spring loaded). Go play with a Palm Pre and you will understand what a loose slider really is.
You wrote: "The "G" button is printed higher than the other button, it is not as bright at night and it is whiter during the day.
Also, the track pad was set to 70 percent, when I checked the track pad on my original it was 80 percent. Doesn't add up."
That is just silly and completely irrelevant to the operation of the phone.
I never said it affected the use of the phone. The clacking did. I posted in another thread how great the slider is compared to others and that all sliders have wiggle. Even the solid ones I tested against the clacking had left to right wiggle when opened.
I do think that a letter out of alignment and half lit is odd. I RIMM sold parts I would get a keyboard and swap it myself but they don't and the ones cnn sells suck.08-15-10 10:06 PMLike 0 - That stinks for the OP, I haven't had any problems. No wiggle, no lag, no software/hardware problems, no light shining through, no clacking, no miss printed keys... I love this phone. Bummer you had such a bad experience, to those who are skeptical because of these problems, I would insist you try the phone first, every phone has its problems, but luckily my 9800 doesn't.
Posted from my CrackBerry at wapforums.crackberry.com08-15-10 10:18 PMLike 0 - the first was one solid but it had a pink sticker over the edge where it was taped that said "Quality Inspected" ...
... the track pad was set to 70 percent, when I checked the track pad on my original it was 80 percent. Doesn't add up.
Here are my track pad and screen settings, can someone tell me if this is what theirs looked like straight out of the box? Thanks
Touchscreen
Tap Interval 400
Hover Period 300
Swipe Sensitivity (high) 6
Trackpad
Horizontal Sensitivity 70
Vertical Sensitivity 70
The one I have now, also came in a box with the pink sticker that says "Quality Check". The wiggle is there, but not as severe as my first torch. My first torch also didn't charge correctly. Even though the USB was seated snuggly, it had a tiny bit of play, and it was go in and out of charging because of it.
This second one didn't have any charge problem whatsoever, and the play in the port isn't as bad as the last one.
I was kind of worried as well when I saw the sticker, but the plastic seal under the sticker was broken the same time the pink seal was so we could test the charging port.
If the wiggle gets worse, I might have to return completely. But other then that, I love it so far!
EDIT: I forgot to mention that my settings are the same as yours, from the "Quality Check" box. I also believe that my tracpad was set to 80 as well, on my first device. There may actually be something there.08-15-10 10:20 PMLike 0 - Solid slider, no clacking, no mis-print, charges fine, not loose good fit, no wiggles any direction any way, trac pad set to 80 all other settings the same, no lag, The only problem is the Speaker feedback noise when I speak , not able to be heard by the other person. Software issue I believe. overall great quality so far.
Sorry about your luck, perhaps you should try a different store or lot.08-15-10 10:42 PMLike 0 - here is my only gripe, I bought the torch, LOVE IT! However whenever I would talk I would hear like robot sounds sizzling in the speaker, only when using handset, no speaker or bt. Exchanged it, set it all up and when I got my first call, same thing. I am going nuts here!!!! Anyone else having this issue?
I suggest you post this in the bug section.
Hurry!
Posted from my CrackBerry at wapforums.crackberry.com08-15-10 10:52 PMLike 0 -
Please!!! Instead of posting ugly posts that disrespects other peoples thoughts, why not just ignore it and keep going, Lol08-15-10 11:30 PMLike 0 -
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Just used eight Torches at the AT&T store - Wiggle, defects, etc
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