yes internet is fine. the last black berry i had worked fine to. orange have now killed my old sim and deleted all my last email data from the server website.
carullo she is trying to add an existing account, not setup a blackberry email account. The link you gave is to setup a blackberry account so you can have an [email protected] address. She wants to add her work account to her phone if I understand her correctly.
was it a restore from your old phone ? maybe you just need to send the service book again. do that by going in Setup, Email Account, when you see your email, select it, press the menu button, select Service Books, and click on Send service book
carullo she is trying to add an existing account, not setup a blackberry email account. The link you gave is to setup a blackberry account so you can have an [email protected] address. She wants to add her work account to her phone if I understand her correctly.
when u log in to bis site it will give u the option to add an existing account (pop) and /or a blackberry email>>>>>at least it did for me as i also set up a pop account through there.....
when you type your username do you just type username or whole address? Sometimes you may need to type your whole address as your username and see if that works.