1. Mattdoc's Avatar
    I have a Torch, and noticed today that when I open email on my phone, it does not also open on AOL. Same for deletions, even if I select on handheld and in mailbox.
    Is there something I can reset? is everyone having this? Do I contact ATT or RIM about this?
    Thanks in advance.
    08-31-10 09:24 PM
  2. Mikey52's Avatar
    When you're in your email page - Hit the bb button - select options - select email reconciliation - select your AOL email on the first line - and make sure the settings below it say;

    Delete on - Mailbox and Handheld
    Wireless Reconcile - ON
    On conflicts - Mailbox Wins ** not so important to your issue**
    08-31-10 09:49 PM
  3. Mattdoc's Avatar
    Thanks for the suggestion.
    I tried that, had wireless reconcile checked already.
    I do not mind answering the prompt, and switched it as suggested, but no change.
    What's strange is when I used to just read email, it opened it on AOL as well, now nothing. Not just worried about deletes, but read mail too.
    09-01-10 12:13 AM
LINK TO POST COPIED TO CLIPBOARD