1. mwespo's Avatar
    I have a Torch 9800 which I recently updated to 6.0 Bundle 2647 (v6.0.0.600. Platform 6.6.0223). After the update I tried to reload my email accounts. I go to setup then email accounts. It will not open the next page. If I try to back out it comes up with the box "You are about to exit setup". If I click exit the phone locks up. I have tried to reload a lowere version of 6.0 but the same thing happens.
    Does anyone have any advise?
    Last edited by mwespo; 08-14-11 at 10:23 AM.
    08-14-11 09:44 AM
  2. soogriff's Avatar
    I had this exact problem. I called customer service and they said to set it up on the computer. the link is https://www.att.blackberry.com

    I set mine up this way bc my email set up wouldn't go to the next screen either.
    08-15-11 05:27 PM
  3. enwizugbo's Avatar
    i had a similar problem...it told me to update, then it effed up my bb..so mad
    08-15-11 08:57 PM
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