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Ok i read on here a few weeks ago that people were able to order a torch from bestbuy.com and pick it up in the store. so my question is this: did they get rid of the ability to do this? when i go to their website i can only add it to a plan package. i can't just order the phone with no plan.
TIA09-22-10 02:27 AMLike 0 -
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FubazCrackBerry's Sour GrapeI'm not sure on this, but I read a couple threads of peope just going to the store and buying it outright.
If you plan on buying it outright, and you were going to the store to pick it up, why not skip the online purchase and buy it in store?
Some people say it takes about 45 minutes sometimes to reason with the managers who want to sell it with subscriptions to make their store #s look better.
Posted from my CrackBerry at wapforums.crackberry.com09-22-10 06:30 AMLike 0 -
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So true. They make commission on selling the device on a plan and don't want to loose their stock for outright buys..09-22-10 07:46 AMLike 0 -
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Go to the store.. if you have a Best Buy Mobile type of store that will be better..
another option is Radio shack. Did you consider Walmart as well? and Amazon online.09-22-10 07:50 AMLike 0 -
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09-22-10 08:50 AMLike 0 -
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No commissiOn for the phone sold. Right.
But how about the upgrade or a New 2 year line opened for the purchase of the phone?
Some of our Canadian friends who crossed the border last month were being refused purchase of the phone at No Commitment pricing.
Care to shed light on this matter?
Posted from my CrackBerry at wapforums.crackberry.com09-22-10 07:02 PMLike 0 -
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Well as someone who understands the Best Buy Mobile business more than anyone on this forum I'd love to give some input as to why.No commissiOn for the phone sold. Right.
But how about the upgrade or a New 2 year line opened for the purchase of the phone?
Some of our Canadian friends who crossed the border last month were being refused purchase of the phone at No Commitment pricing.
Care to shed light on this matter?
Posted from my CrackBerry at wapforums.crackberry.com
In regards to the upgrade or new 2 year line with the purchase of the phone, the consultant still does not make commission. Best Buy as a company has NO commission at all. Why were the phones refused to consumers wanting to buy the device outright? Well there may be other financial reasons, however it does not impact the sales consultants individual income at all. At the end of the day, it is up to the mobile manager if he/she would like to sell the device outright vs with a contract. My guess would be that Best Buy had a lot of people buying and reselling which ruined it for everyone. You also have to consider customer satisfaction with a device that was in high demand as a new phone launch.
I hope I answered your question...09-22-10 07:18 PMLike 0 -
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I work for Bestbuy mobile and i can assure you that we dont get paid commission.as for selling the device outright it is possible depending on the manager. Not sure how it works in other stores but i was informed by my general manager that we can sell a device outright but we have to check to the customers purchase history to make sure they havent purchased more then 3 outright devices in a month. If they did then that raises some red flags
Posted from my CrackBerry at wapforums.crackberry.com09-22-10 07:30 PMLike 0 -
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Yeah i work for best buy mobile as well, no commission here. And you can always buy a phone outright it doesn't matter to us lol09-23-10 01:16 AMLike 0 -
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mY QUESITON is that I made a Deposit on a Torch. First time buying a phone from you guys usually buy it out from a Telus Store.I work for Bestbuy mobile and i can assure you that we dont get paid commission.as for selling the device outright it is possible depending on the manager. Not sure how it works in other stores but i was informed by my general manager that we can sell a device outright but we have to check to the customers purchase history to make sure they havent purchased more then 3 outright devices in a month. If they did then that raises some red flags
Posted from my CrackBerry at wapforums.crackberry.com
quesiton is that I spoke with someone in Ajax and she had no Clue about what was going on. She told me that I couldn't buy out the phone. Which Stomped me because I asked the proper question before I made the Deposit.
Can I ask the manager for miss leading information ? And can they Honer it ?09-23-10 06:53 AMLike 0 -
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Bought mine from best buy. U can definitely buy it online and pick it up from the store no problems.
Also worked for best buy mobile a little while ago. We didn't work on commission then, and I don't think they do now.
They best buy that i bought my torch from didn't really know why they were denying me the purchase of the torch (half the reason why they ended up selling it to me I assume). They tried some lame excuses like I was going to go overseas and sell it...that argument didn't last very long though.09-23-10 08:23 AMLike 0 -
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thanks for the clarificationWell as someone who understands the Best Buy Mobile business more than anyone on this forum I'd love to give some input as to why.
In regards to the upgrade or new 2 year line with the purchase of the phone, the consultant still does not make commission. Best Buy as a company has NO commission at all. Why were the phones refused to consumers wanting to buy the device outright? Well there may be other financial reasons, however it does not impact the sales consultants individual income at all. At the end of the day, it is up to the mobile manager if he/she would like to sell the device outright vs with a contract. My guess would be that Best Buy had a lot of people buying and reselling which ruined it for everyone. You also have to consider customer satisfaction with a device that was in high demand as a new phone launch.
I hope I answered your question...
09-23-10 08:39 AMLike 0 -
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Question where did you see it on the Bestbuy site ? I might just do that and then get my 50.00 deposit returnedBought mine from best buy. U can definitely buy it online and pick it up from the store no problems.
Also worked for best buy mobile a little while ago. We didn't work on commission then, and I don't think they do now.
They best buy that i bought my torch from didn't really know why they were denying me the purchase of the torch (half the reason why they ended up selling it to me I assume). They tried some lame excuses like I was going to go overseas and sell it...that argument didn't last very long though.09-23-10 08:46 AMLike 0 -
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Not true. When it wasn't on sale at Best Buy (it's currently $149.99), the Captivate was $229.99 with a 2-year contract. Direct from AT&T is $199.99, no rebates involved. No commitment pricing is $50 more as well ($549.99 BB, $499.99 AT&T).
While the 2-year contract price for the Torch is the same at both ($199.99), the no commitment pricing is the same as the Captivate, $50 more at Best Buy. The problem is that I don't believe you can buy a phone outright from AT&T without being an AT&T customer, which is why most people buy the phones outright from other retailers, and more than likely why they charge more for them.09-23-10 09:31 AMLike 0
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