1. superstar1085's Avatar
    i downloaded a theme and my bb just keeps restarting on its own, but it wont even restart all the way.....i see the hour glass for a few seconds and then it completely shuts off and does it again!!!

    any help would be greatly appreciated!
    06-26-08 02:46 PM
  2. bmcclure937's Avatar
    You may have a nuked Berry

    First of all, try to do a battery pull. Then, after 30 seconds, restart the Berry.

    If it still fails... then follow this guide:

    BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com
    06-26-08 02:53 PM
  3. superstar1085's Avatar
    thank you very much!
    06-26-08 03:01 PM
  4. superstar1085's Avatar
    how do i know which bb desktop device manager is compatible with my blackberry? i have an 8703e
    06-26-08 03:02 PM
  5. bmcclure937's Avatar
    I would prob check out BlackBerry's website. Go to the software section... I am sure it is self-explanatory
    06-26-08 03:04 PM
  6. superstar1085's Avatar
    ok im in the process of doing it!! thanks again for all your help!!!
    06-26-08 03:33 PM
  7. bmcclure937's Avatar
    Yeah man... no prob. Are you following the guide?? Lemme know how it goes!
    06-26-08 03:35 PM
  8. superstar1085's Avatar
    yup, im following it....it seems fairly straight forward, just time consuming! but ill keep you posted for sure!
    06-26-08 03:36 PM
  9. bmcclure937's Avatar
    Yeah... well it should fix your dead Berry, so that is always good. Post back with results. Glad I could get you that link
    06-26-08 03:37 PM
  10. superstar1085's Avatar
    hey quick question....after i follow all of the steps.....do i lose all my phone numbers?
    06-26-08 03:44 PM
  11. bmcclure937's Avatar
    I have not walked through that guide for a while... is there any step where you Backup with Desktop Manager???

    And have you ever backed up with Desktop Manager before?? Because, if so, once you get back up and running you can restore to that backup and be fine... all settings in tact!
    06-26-08 03:46 PM
  12. gs warrior 88's Avatar
    06-26-08 04:07 PM
  13. superstar1085's Avatar
    ok so im on the last step....and it does erase all your data and applications....but hey at least it gets your phone working again!!!
    06-26-08 04:09 PM
  14. superstar1085's Avatar
    ok so my blackberry is up and running again!!!! YAY!!! and i managed to restore some of my old contacts-- I hadnt backed up since march and i lost all of my blackberry messenger contacts, but other than that everything is great!!!! thanks a lot for all of your help
    06-26-08 04:44 PM