1. edwardssonia's Avatar
    i've cleared all my voice mails & deleated them but the icon is still showing i have 3 messages. How do iget rid of that?
    02-23-11 06:36 AM
  2. Ferretling's Avatar
    This might be a silly question, but have you cleared them by going into Visual Voicemail or by calling your voicemail and deleting them from there? If you have done one and not the other, use the other route to see if the messages are still showing up. If they are, delete them from there and see if that clears the icon.

    If that doesn't work, there are two ways I have learned to clear this icon. One way is to update your data profile. If you don't know how to do this, select the Options icon, then select Networks and Connections, select Mobile Network. Bring up the Menu (press the BB key) and select Update Profile. The second is to do a battery pull (or alt + right shift + delete).

    I hope that works for you.
    02-23-11 11:26 AM