1. SirCrackAlot's Avatar
    I keep trying to upgrade to the .428 leak. After downloading and starting the .428 leak on my desktop, I'm having trouble getting Desktop Manager to recognize my Storm 2 as connected. Once it did actually recognize it as connected then during the upgrade process it did not recognize again after reboot of the device. I'm running Windows 7. Anyone have any advice?

    If so, thanks in advance
    12-21-09 08:28 AM
  2. jlsparks's Avatar
    Although they use similar processes, you could try installing .428 properly. That is, by using apploader at c:\program files\common files\research in motion\apploader -> loader.exe. Upon launch of loader.exe your device's PIN should be displayed in the loader window.

    Other thoughts: have you tried connecting to a different USB port on your computer? Do you have the most recent DM, as located at blackberry.com/software ->Desktop Software -> DM for PC-> Download? Lastly, you could take a look in control panel at device manager, and make sure your USB controller is active, has current drivers, etc.

    I hope this helps.
    12-21-09 08:36 AM
  3. TallyHo's Avatar
    also make sure you are not connected to the internet.

    I've done this upgrade with W7 and it worked just fine using loader.exe
    12-21-09 08:58 AM
  4. SirCrackAlot's Avatar
    How do you back-up with loader.exe? I can't seem to get DM to recognize my Storm 2 regardless of Internet or not. Checked the USB controller on Device Manager - all is up to date.

    BTW - do you advise doing a complete wipe on .428 upgrade?
    12-21-09 06:35 PM
  5. SirCrackAlot's Avatar
    Anyone have any solutions? Much appreciated
    12-22-09 02:49 AM