1. BBuff's Avatar
    This morning the rep was supposed to sign me up for the $29.99 Email and Web plan but instead signed me up for the $44.95 plan. I caught this looking at My Plan under my account details on the Verizon site.

    Just thought I'd pass it on.
    11-21-08 12:58 PM
  2. HaZe_X's Avatar
    Yea, Something smiler happened to me, The rep change my minutes from 1400 to 2100. I just called Cust. Service, they said to call back and they will correct it when I get the phone.
    11-21-08 01:00 PM
  3. fonebrkr's Avatar
    This morning the rep was supposed to sign me up for the $29.99 Email and Web plan but instead signed me up for the $44.95 plan. I caught this looking at My Plan under my account details on the Verizon site.

    Just thought I'd pass it on.
    Great post, I watched in horror this morning as some of the reps were setting people up on BES accounts and tethering accounts, there is gonna be a billing Storm coming when all of these new BB users get their first $60 add on bill, when it should've only been half of that....
    11-21-08 01:04 PM
  4. Gnome_Sayin's Avatar
    I was told by the CSR that we get 30 days free tethering.. I hope payments don't kick in automatically after 30!!
    11-21-08 01:42 PM
  5. Bandit's Avatar
    I imagine that if you dont call and cancel they will start charging after trial period, they do the same with vz-nav and V-cast.
    11-21-08 02:08 PM
  6. vlkers54's Avatar
    I imagine that if you dont call and cancel they will start charging after trial period, they do the same with vz-nav and V-cast.
    EXACTLY. It is up to YOU, the consumer, to cancel it. Best thing to do is when Dec. 19 comes (cycle ends on this date), set a reminder in your phone to call verizon and cancel it..this is what I did.
    11-21-08 02:29 PM
  7. fonebrkr's Avatar
    Also, it looks like they set everyone up with a 30 day vz nav trial, so like above call and cancel.
    11-21-08 02:51 PM
  8. Nyisles84's Avatar
    im calling right now to make sure I am still on BIS lol
    11-21-08 03:02 PM
  9. ddarvish's Avatar
    what shady assholes. they did the same to me!
    11-21-08 03:04 PM
  10. Nyisles84's Avatar
    all is good, im on the BIS plan, the CS congratulated me and told me it's all sold out everywhere.
    11-21-08 03:10 PM
  11. scougarb's Avatar
    Also, it looks like they set everyone up with a 30 day vz nav trial, so like above call and cancel.
    Yep... I saw the post about the guy that dropped his Storm down a flight a stairs and thought he didn't have insurance... that scared me in to checking my account to make sure my insurance was still on there... then noticed the VZNav thing... definitely ticked me off... tried it out though... seems pretty cool... don't think its worth $10/month though
    11-21-08 04:52 PM
  12. MLaX3's Avatar
    I had the same thing happen to me...tried to charge me 20 extra plus didn't give me a rebate

    Posted from my CrackBerry at wapforums.crackberry.com
    11-21-08 04:56 PM
  13. ezkialrage's Avatar
    same to me. i called and they politely switched me to the 30 dollar plan. and i made sure vznav was not active
    11-21-08 05:05 PM
  14. rls1400's Avatar
    Mine is really messed up.

    44.99 plan which I didnt ask for.

    Wrong text messaging plan, 250 instead of the 500.

    Ringback tones which was not asked for.

    Wrong insurance (asked for $5.99 which includes extended warranty, got $4.99)

    Roadside assistance for $3.00 which I didnt ask for.

    WTF!!!
    11-21-08 05:24 PM
  15. thunder88's Avatar
    I got this plan: NATIONWIDE EMAIL 450 MINS UNL BLACKBERRY + N&W + IN $79.99 1107

    and it comes with:

    TEC INSURANCE
    Caller ID
    3-Way Calling
    Call Waiting
    Call Forwarding
    IP GENERAL USE W/FES
    Unlimited IN Messaging, plus 500 additional messages
    BLACKBERRY PROVISION
    Message Waiting Indicator
    No Answer/Transfer
    Call Delivery
    Call Forward - No Answer
    Basic Voice Mail
    NATLACCESS ROAMING PAYU
    NEW EVERY TWO TIERED

    am i set or do i need to make a phone call too?
    11-21-08 06:23 PM
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