11-25-08 10:13 PM
72 123
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  1. kittiesplay's Avatar
    I sent myself three emails with the following attachments: pdf, doc and xlst. No go on opening the attachments. And yes, Documents to go is installed.
    I opened an excel file sent from from one else with no problem
    11-25-08 02:40 PM
  2. quibbly's Avatar
    I opened an excel file sent from from one else with no problem
    Are you using the desktop redirector, Enterprise server or pop/smtp?
    11-25-08 02:48 PM
  3. Ainvar's Avatar
    I own an IT company and both a Gold partner with Dell and Microsoft. Been a MCSES since the days of NT. I understand technology, and when I say I have tested every possible option to make the phone work, I have. In regards to attachemnts, I have sent every flavor(2003 to 2007 format and PDF in ver 5, 6, 7, 8 and 9 format)) and every size possible, none open.
    Not sure the issue for you then. I just sent me a normal 2 meg sized word doc with pics and all and it opened just fine. This is with the sim inserted also along with vzn and vvm still installed. The only thing I have done to the phone was I downloaded the MR0 version of the of the OS from Verizon which is the same version that came with the phone and let it update the core apps along with removing all the extra languages since I only speak english and bad english.

    If you are thinking it is part of the sd card that is in there have you tried doing a format on it from a windows machine using a mem card adapter/dongle and not the blackberry?
    11-25-08 03:16 PM
  4. goblue's Avatar
    I have an IT consulting company and we have advised all of our clients to stick with their present BB and not use the storm. Guess you could say that I have caused Verizon to loose around 287 storm sales. Sorry Verizon, but the device isn't ready for business users.
    Ok. I think we all understand you have a IT consulting company as I myself have read a few times in this thread alone.

    With your expertise why would you not advise them to switch to the Treo 750 like you?

    I highly doubt that one company or many companies (287) will dump their current BB's just to switch to the STORM, especially in this economy?
    11-25-08 03:46 PM
  5. quibbly's Avatar
    Ok. I think we all understand you have a IT consulting company as I myself have read a few times in this thread alone.

    With your expertise why would you not advise them to switch to the Treo 750 like you?

    I highly doubt that one company or many companies (287) will dump their current BB's just to switch to the STORM, especially in this economy?
    goblue, don't troll looking for a fight. I'm not here to fight or argue with people, but to address the issues that I'm having and expressing my opinion on the subject (well, my topic). but I will answer your question.

    1. Why would I not advise them to switch to the Treo 750? That has nothing to do with the topic of the Storm, my issue and why I'm going back to my Treo. But for the subject, I don't advise clients to use the Treo 750 because it's not that great of a phone, but it does do active sync. My clients are larger and use BAS. The blackberry is a great company I recommend 95% of my client who need the features to use a BB, but at present, not the Storm. I also recommend a lot of my clients to use the iphone due to active sync.

    2. You doubt that many companies would drop their current BB for the Storm. Well, not sure what field you are in, but the clients that I support all make a profit and have the cash flow to purchase the Storm and have asked my professional opinion what I think about making the transition. With my clients, I have more than 287 that are interested in the Storm, so in fact, the number of storms in total are more in the realm of 4x that number.

    Your trying to make an argument about my topic, but the topic is just that, my topic and why I'm going back to the Treo. If the Storm becomes a better product and the issues are fixed, I'll go back. Would I recommend the storm to my clients? **** no, not in its current state.
    11-25-08 06:48 PM
  6. goblue's Avatar
    Far from being a troll, just was curious why. I see small companies upgrading, just not large companies. When google is cutting costs, it's bad. ;-)

    BTW I think you meant BES, not BAS.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-25-08 07:12 PM
  7. nobodeuno's Avatar
    Just dunno...I have no problems with my Storm...its quick and precise.
    11-25-08 07:19 PM
  8. cuban_dudeca's Avatar
    I don't I haven't had any major problems with my storm. There are stints of lag here and there but nothing major that would make me return it. I got it the 21st like a lot of people did and I haven't any of the issues a lot of people have said they've had.
    11-25-08 07:23 PM
  9. BuckChoklit's Avatar
    this has nothing to do with being a fanboi. this is about knowing we wanted it 1st and knowing we what we were getting into. plain and simple if you dont want to have issues dont be the 1st one on line to buy it. plain and simple
    11-25-08 07:33 PM
  10. slinky#CB's Avatar
    I tried the Storm for 20 minutes in the Verizon store - 2 of them. It was rather clear to me quickly that this phone is not for people who text or use email significantly. I'm not sure any touch screen will be optimal. That said, the rest of the Storm was partially impresive. Multimedia was nice, it had that "gloss" look, improved features, but the overall operation in the OS was not that great. The Blackberry OS was made for a trackball. The iPhone OS was made for touchscreen. No matter how much you want to tell us you love the Storm, it's just not built efficiently and likely no upgrade in the near future will fix all the flaws in this offering. If there is a need for speed and efficiency and accuracy, the Storm is not for you. That's why I've kept my Curve and would have been happy with the Treo 750/755.
    11-25-08 08:05 PM
  11. Realestatepro's Avatar
    First off, This will be my 3rd blackberry as i own a 8830,8330, & now the 9530 (storm) Being a business owner myself i highly rely on my email as i receive over 200 emails a day with 25-30% of them containing attached documents most of which are PDF, Word, and Excel files and i have yet to have a problem with with receiving emails or opening attachments... i receive all my email in a fast efficient manner and all the attachments have opened quickly and efficiently...

    i purchased my storm on the 21st so i have had as much time to learn the device as others have and I'm not an IT guy by any means just a simple Real Estate Broker...

    However when i purchased this device i was very aware that it would have some bugs, as most technology does when the first of its kind is released.. however as a person who can think outside the box, and quickly adjust this did not bother me, or intimidate me at all...I simply erased many of the applications i would never use such as vz navigator, Facebook, word mole, etc... which free'd up precious memory allowing the phone to funtion much faster....

    I must say that i am very happy with the initial device and all though i will agree that their is room for improvement, and surely agree that updates to the OS will definitely make this phone much better then it is, i don't think its as bad as many whiny cry babies in this forum are making it seem...

    Now in regards to the OP i must say WOW... I'm not trying to start an argument or anything, but all i can say is for someone who owns an IT company and both a Gold partner with Dell and Microsoft who has been a MCSES since the days of NT, and claims to know technology very well, im very surprised that your so disappointed with this phone. It's as if you expected the first touchscreen blackberry ever to be flawless, and not have bugs of any kind...Surely a man of your stature knows that an initial release of any piece of technology is normally followed up with updates to correct any issues that may have slipped through the cracks...(i say this as the issues you have stated are OS related)

    I'm also very surprised that a gentleman with such high credentials as yourself does not know the IT lingo...which i would assume in your business should fall as second nature as you've Referred to "memory cards" as "SIM cards" and "BES" as "BAS"...

    Regardless, i wish you the best of luck with your Treo as it seems to be the right device for you simple and reliable...i mean its not like the multiple battery pulls ever bothered you... and hey, maybe your just too advanced for the storm i mean after all why downgrade yourself to an inferior smart phone just because its the first of its kind... i mean after all with all the OS bugs its not like the storm is on back order, or in such high demand... who knows maybe the CEO of verizon will contact you and bribe you with a storm running 4.7.0.500 so that you tell all your 1000 clients who are waiting on your blessing to go ahead and by the storm
    11-25-08 08:32 PM
  12. quibbly's Avatar
    First off, This will be my 3rd blackberry as i own a 8830,8330, & now the 9530 (storm) Being a business owner myself i highly rely on my email as i receive over 200 emails a day with 25-30% of them containing attached documents most of which are PDF, Word, and Excel files and i have yet to have a problem with with receiving emails or opening attachments... i receive all my email in a fast efficient manner and all the attachments have opened quickly and efficiently...

    i purchased my storm on the 21st so i have had as much time to learn the device as others have and I'm not an IT guy by any means just a simple Real Estate Broker...

    However when i purchased this device i was very aware that it would have some bugs, as most technology does when the first of its kind is released.. however as a person who can think outside the box, and quickly adjust this did not bother me, or intimidate me at all...I simply erased many of the applications i would never use such as vz navigator, Facebook, word mole, etc... which free'd up precious memory allowing the phone to funtion much faster....

    I must say that i am very happy with the initial device and all though i will agree that their is room for improvement, and surely agree that updates to the OS will definitely make this phone much better then it is, i don't think its as bad as many whiny cry babies in this forum are making it seem...

    Now in regards to the OP i must say WOW... I'm not trying to start an argument or anything, but all i can say is for someone who owns an IT company and both a Gold partner with Dell and Microsoft who has been a MCSES since the days of NT, and claims to know technology very well, im very surprised that your so disappointed with this phone. It's as if you expected the first touchscreen blackberry ever to be flawless, and not have bugs of any kind...Surely a man of your stature knows that an initial release of any piece of technology is normally followed up with updates to correct any issues that may have slipped through the cracks...(i say this as the issues you have stated are OS related)

    I'm also very surprised that a gentleman with such high credentials as yourself does not know the IT lingo...which i would assume in your business should fall as second nature as you've Referred to "memory cards" as "SIM cards" and "BES" as "BAS"...

    Regardless, i wish you the best of luck with your Treo as it seems to be the right device for you simple and reliable...i mean its not like the multiple battery pulls ever bothered you... and hey, maybe your just too advanced for the storm i mean after all why downgrade yourself to an inferior smart phone just because its the first of its kind... i mean after all with all the OS bugs its not like the storm is on back order, or in such high demand... who knows maybe the CEO of verizon will contact you and bribe you with a storm running 4.7.0.500 so that you tell all your 1000 clients who are waiting on your blessing to go ahead and by the storm
    Typical response from a Troll.
    11-25-08 09:29 PM
  13. goblue's Avatar
    Typical response from a Troll.
    He seems pretty dead on IMHO.
    11-25-08 09:31 PM
  14. goblue's Avatar
    I'm also very surprised that a gentleman with such high credentials as yourself does not know the IT lingo...which i would assume in your business should fall as second nature as you've Referred to "memory cards" as "SIM cards" and "BES" as "BAS"...
    Exactly what I was wondering.....
    11-25-08 09:32 PM
  15. goblue's Avatar
    Now, in regards to function, the email attachment issue is terrible. I'm using the destktop redirector and I am receiving emails. What could be the problem? I can't open any of the attachments (.doc, .pdf and .wav). Everytime it stated it can't open them.
    Let me get this staight, you "OWN" an IT Company and your using the re-director?

    That is FUNNY.
    11-25-08 09:35 PM
  16. dpthroat's Avatar
    For a business owner doing work most of the day all day you sure do have a lot of time to post at crackberry.com in the middle of the day!
    11-25-08 09:42 PM
  17. dpthroat's Avatar
    I also like how all of your 20 posts are in this one thread...I smell a fanboy myself
    Last edited by dpthroat; 11-25-08 at 09:49 PM.
    11-25-08 09:44 PM
  18. dmhilker's Avatar
    I have had the same e-mail attachment issue. The problem is that the desktop redirector does not allow attachments. Here is a quote from the Blackberry web site:

    Cause 6

    If BlackBerry Desktop Manager has been configured to use BlackBerry Desktop Redirector, the BlackBerry device user will not be able to view attachments. BlackBerry Desktop Redirector is not designed to allow attachment viewing.

    Resolution

    Uninstall BlackBerry Desktop Manager. For instructions, see KB02206.
    Reinstall BlackBerry Desktop Manager, selecting the BlackBerry Internet Service or the BlackBerry Enterprise Server option.
    Delete the Desktop[CMIME] and Desktop[CICAL] from the BlackBerry device's service book

    Hope this helps. I was beating my head on the wall for a couple days because of this. I have to use the redirector, because only executives in the company get to use the BB Enterprise Server.....
    11-25-08 09:53 PM
  19. Realestatepro's Avatar
    Typical response from a Troll.
    Hmm ok so let me get this straight i have over 1000 posts on this forum VS your 20 which are all from this 1 thread....

    I post my opinion in a educated fashion which happens to not coincide with your disgust for a phone that i and many others on this forum feel is a nice piece of equipment and yet because i dont agree with you that automatically classifies me as a troll ?!?! WOW i feel sorry for your clients...
    11-25-08 09:58 PM
  20. goblue's Avatar
    Hmm ok so let me get this straight i have over 1000 posts on this forum VS your 20....

    I post my opinion in a educated fashion which happens to not coincide with your disgust for a phone that i and many others on this forum feel is a nice piece of equipment and yet because i dont agree with you that automatically classifies me as a troll ?!?! WOW i feel sorry for your clients...
    I am still trying to figure out how a guy that owns a IT company (who services companies for this same reason) can not figure out that it is NOT the STORM causing this problem.

    Also owning an IT company, he should at least have T1/T2 access to RIM/Blackberry and should hold at LEAST one BES license to research/use/test/deploy/etc for his clients.
    Last edited by goblue; 11-25-08 at 10:04 PM.
    11-25-08 10:00 PM
  21. Realestatepro's Avatar
    I am still trying to figure out how a guy that owns a IT company (who services companies for this same reason) can not figure out that it is NOT the STORM causing this problem.
    I am with ya GB
    11-25-08 10:02 PM
  22. drudnick's Avatar
    I see alot of problems out there, but i have had very minimal issues at all with mine.

    switching from portrait to landscape sometimes takes about 2 secs, but many times it works much quicker. On rare occasion is freezes, and if i hit the back button, and reselect it goes quickly.

    As far as email, I went into my attachments, could read clearly, and edit if I wanted. So not sure the issue there.

    I wonder why some people are having such issues, and others seem to be working relatively smoothly. Im still looking forward to an update to help speed things up, but i have zero complaints with mine so far.
    11-25-08 10:13 PM
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