:confused:Why did I lose all my contact #'s when I downloaded the new OS?
Is there any way I can restore them?
Printable View
:confused:Why did I lose all my contact #'s when I downloaded the new OS?
Is there any way I can restore them?
Did you back them up?
I had them saved on my SIM card. I'm new at this stuff:confused:
before you did the upgrade, you didn't create a backup?
I'm new at this I thought saving on my SIM was good enough. I didn't think it would wipe it out. Everything else is fine except my e-mail icon is gone too
First off, always do a backup before updating firmware.
To copy from SIM. Go to Contacts, press Menu>SIM Phone Book>press Menu>select Copy All To Contacts.
and what about the emaiol icon?
for the email icon(s) resend your service books (search this forum for the how-to if you need the step-by-step instructions)
It didn't work..
Life is short - can you take your old and new phones to a Verizon Store ? They will help you, if anyone can. If not, they will escalate with RIM. Good luck !
Are you sure they were saved to your SIM? Sorry I can't help any further.