Thanks for the info but now it seems I'm having trouble wiping my blackberry. I'm using this tutorial.
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
Is there a newer updated one or what else can I do? I used this tutorial last time I had to reinstall my OS but now it's not working.
EDIT: My bad. I need to install the latest Device Software on my computer. I have the Storm2 9550 running on the latest release by VZW. How do I install that to my computer and where can I find it? Thanks